November marked yet another milestone for BOLT ON TECHNOLOGY. Thousands of repair shops have collectively snapped more than 10 million photos using Mobile Manager Pro.
BOLT ON says its Mobile Manager Pro has been credited with increasing shops’ repair orders by an average of 39 percent, and these photos are crucial to that success. By texting photos, shops have helped their customers understand the varying degrees of severity and needs for services. In an industry often considered untrustworthy, photos give shops the ability to educate their customers and show, rather than tell, what their vehicle needs, the company says.
“A customer’s vehicle is a very personal possession – it’s something that needs to be reliable and, in most cases, available at all times to continue on with our daily routines,” said Mike Risich, founder and CEO of BOLT ON TECHNOLOGY. “Pictures allow shops to tell a personalized story that educates customers on the condition of their vehicles.”
Shops using Mobile Manager Pro are collectively taking more than 40,000 photos a day. That is 40,000 more opportunities to sell services, according to BOLT ON.
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