MIDLAND, Mich. Many industry newcomers and other professionals have eased their entry into the complex aftermarket industry by attending the University of the Aftermarket’s popular “Introduction to the Aftermarket” workshop.
Making it even easier, attendees can now participate in this in-depth education session through six convenient Web-based videos available through the University’s “On-Demand” portal at www.universityoftheaftermarket.com.
Each program is accredited for 0.1 continuing education unit (CEU), which can be applied toward the viewer’s Automotive Aftermarket Professional (AAP) or Master Automotive Aftermarket Professional (MAAP) designation.
The six video sessions now available online are:
Aftermarket 100: Industry Basics and Structure
Aftermarket 101: History of the Aftermarket
Aftermarket 102: The Aftermarket and the North American
Economy
Aftermarket 103: State of the Aftermarket
Aftermarket 104: The Global Aftermarket
Aftermarket 105: Historical Aftermarket Trends
Other popular University of the Aftermarket On-Demand programs include:
ACES 101: Building Blocks and Basics
ACES 102: A Case for ACES
ACES 201: Getting Started, Level I
ACES 202: Getting Started, Level II
MKT 101: Creating a Successful Consumer Car Care Clinic
PIES 101: Why Data Matters
PIES 102: Getting Started
SALES 101: Creating Effective Aftermarket Sales Meetings
TECH 101: Electronic Standards Executive Briefing
TECH 102: Data Warehousing I: Full Channel Intelligence
TECH 202: Data Warehousing II: Advanced Business Practices
TECH 203: Data Warehousing III: Taking a “Second-Call” Customer to “First Call” Status
To register for an “On-Demand” program, visit www.universityoftheaftermarket.com and click on the “On-Demand” link at the top of the page.
For other assistance or to register for an upcoming University of the Aftermarket course, visit the “Course Calendar” page at www.universityoftheaftermarket.com or call 1-800-551-2882.