SURVEY RESULTS: Texting to Business Clients an Etiquette No-No - aftermarketNews

SURVEY RESULTS: Texting to Business Clients an Etiquette No-No

Less than 40 percent say they have used text-messaging to communicate with a business client.

While research shows that half of office workers spend more time e-mailing or texting friends than actually working, texting a colleague or business client is where most of us draw the line. According to our most recent poll, the majority of AMN readers agree. Less than 40 percent say they have used text-messaging to communicate with a business client.

Have you ever sent a text message (via cell phone) to a business client?

No: 61.9%
 
Yes: 38.1%

While etiquette dictates that texting is far too informal for business communication, there is one exception to this rule, one that is starting to take hold particularly in the distribution segment. Handheld mobile devices or smartphones are becoming an increasingly popular method for distributors to track deliveries and the status of their drivers.

THIS WEEK’S POLL

This week, we want your feedback on employee benefits. At a time when many companies are cutting back on extras just to stay afloat, we want to know which employee ‘benefit’ is most important to you?

·    Flex Time
·    Health Insurance
·    401(k)/profit sharing
·    Vacation Time

To cast your vote, go to aftermarketNews.com and scroll to the “Poll” section at the bottom of the page.

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