DIAMOND BAR, Calif. – SEMA has announced plans to enhance customer service and raise awareness of its member benefits by assigning each member company with a single point of contact to assist with all show-related services as well as association programs and services. The in-house account representative will help members with booth space, sponsorships, magazine ads, Show registration and also non-show programs including measuring sessions, tech transfer, research, education and more.
 
“The matter of having dedicated in-house account representatives is more important to accomplishing the SEMA mission than it may first appear,” said Chris Kersting, SEMA president and CEO. “Our members will now experience a customer-service relationship that includes all that SEMA has to offer.”
 
In addition to SEMA Show expertise, account reps will communicate and connect members to relevant programs and benefits, such as those that help with product development, prototyping, data compliance issues and more. Account reps will service companies based on business categories, as follows:
 
·      Trucks/SUVs/Offroad, Powersports, and Restoration: Alan Josse, [email protected]
 
·      Mobile Electronics, Wheels, and OEMs: Warren Kosikov, [email protected]
 
·      Business Services, Tools and Equipment, and Global Tires: Brian Paik, [email protected]
 
·      Collision Repair, Hot Rod, and Restyling, Car Care and Accessories: Monica Terlouw, [email protected]
 
·      Racing & Performance: The PRI Account Reps will serve as the SEMA representatives for the companies that they already service; the team includes Andrea Brake ([email protected]), Eric Jurado ([email protected]), Jeff Swoboda ([email protected]), Judy Kean ([email protected]), Francisque Savinien ([email protected]), and Reed Morales ([email protected])
                                                                                                                                        
"By bringing Show sales together with member services in-house at SEMA, our members will now experience a customer-service relationship that includes all that SEMA has to offer," said Kersting. "We expect the net result to be greater awareness and value received for your SEMA membership."
 
Account representatives will be reaching out to their assigned members in the coming weeks. Members also are invited to reach out directly to their account reps, or contact the association directly at 909-396-0289 or [email protected].