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ACDelco Offers Updated Version of WISE e-Business Solution

ACDelco is now offering shop owners a new version of its Web Integrated Service Environment (WISE) e-Business solution. WISE 3.0 is a PC-based system that links ACDelco Independent Service Centers and ACDelco Warehouse Distributors to help streamline ordering, distribution and service processes. Launched earlier this year, WISE 3.0 allows shop owners to pick and choose the WISE 3.0 components that are right for their businesses instead of purchasing just one integrated offering under the WISE 2.0 version.

R. L. Polk & Co.’s Ask the Industry: How to Find Great Employees

When it comes to news coverage about employment issues in the automotive industry, we typically hear of plant layoffs or the much talked about technician shortage. With all the negative press these days, we thought it might be time to focus on something a bit more positive. We asked a repair shop owner, a part store manager and an HR director for an aftermarket software company: “What channels does your company use to attract and retain the best and brightest young professionals?”

R. L. Polk & Co.’s Ask the Industry Talks about Protecting Against Software Piracy

Thanks to increased legislative and media attention, the issue of counterfeiting has been pushed to the forefront of the American business’ consciousness. Blamed for the loss of billions of dollars every year, product counterfeiting is estimated to cause about $12 billion in lost sales annually for American automotive suppliers. Within the aftermarket, counterfeiting isn’t limited only to trademark violations or manufacture of knock-off parts. It also includes the illegal copying or ‘pirating’ of software, a primary business for a number of companies in the aftermarket. For this week’s “Ask the Industry,” we spoke with several companies that develop software solutions for the automotive aftermarket to find out how they protect against software piracy.

Management Expert Bob O’Connor Returns to AAPEX

ORLAND PARK, IL – Management expert Bob O’Connor of RLO Management Solutions, returns to the Automotive Aftermarket Products Expo (AAPEX), Tuesday, Oct. 31, through Thursday, Nov. 2, at the Sands Expo Center in Las Vegas, with seminars on how to increase profits and better partner with customers. O’Connor’s seminars are geared toward key segments of

Early-Bird Registration Extended for CARS

The deadline to take advantage of “early-bird” registration discounts for the Congress of Automotive Repair and Service (CARS) has been extended to Oct. 25. Depending on the registration category, most attendees can save $100 or more off standard registration fees.

PERA Officially Launches EngineDataSource.com

The Production Engine Remanufacturers Association (PERA) officially launched its new Web site — www.EngineDataSource.com — designed to serve as a complete source of engine data. PERA first announced a beta version of the site in June 2004. PERA planned to officially launch the new site today during the opening of the AERA Expo in Las Vegas, just prior to the PERA Spring Meeting taking place tomorrow and Friday.

MACS 25th Anniversary Convention Gets Support from Record Number of Sponsors

“NOW IS THE TIME!” — the 25th Anniversary Convention and Trade Show of the Mobile Air Conditioning Society (MACS) Worldwide is getting support from a record number of corporate sponsors. Forty sponsors have signed up for the show, which will take place February 1-3, 2005 at the Las Vegas Hilton.

Executive Interview with Ron Pyle, President and Chief Staff Executive of the Automotive Service Association (ASA)

Every other week, aftermarketNews.com offers an interview with high-profile individuals in the automotive aftermarket. We give executives free rein to express their views on anything from the state of their corporations to recent legislative news to future trends in their niche markets. Here you see what matters to the newsmakers themselves.

Executive Interview with Tom Ward, President, Snap-on Diagnostics

Our latest edition of “Executive Interview” features Tom Ward, president of Snap-on Diagnostics, a global business focused on improving technician and workshop productivity around the world. Join us as Ward gives us an inside look at Snap-on Diagnostics, including information on some recently launched products. Ward also talks about the trends and challenges in automotive diagnostics and repair and how the division works to address these issues.

Connected Vehicles Need the Right to Repair

A fleet of connected vehicles delivers many benefits to society and the motoring public, but critical technical decisions need to be made.

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