ASA Salutes AutoZone for Customer Service
AutoZone and ASA became business partners in 2006, according to AutoZone’s Larry Roesel.
Cummins Well Positioned to Emerge from Recession Stronger Than Ever, Says Chairman and CEO Tim Solso
“We have reacted more quickly and decisively in this recession than in any of the previous five recessions I have experienced in my nearly 40 years at Cummins,” Solso said.
The Network Hosts Record-Turnout Convention in Nashville
At its sell-out convention last week, the Automotive Distribution Network tells attendees it will ramp up its marketing campaigns in 2009.
Auto Value/Bumper to Bumper Marches into Nashville for Major Convention
The convention will bring together more than 1,400 parts stores and certified service centers from across North America making it the largest Alliance gathering ever.
Susan Lovett Promoted to Senior Director of Marketing Communications at Mpi
LAS VEGAS — MPi, a subsidiary of Indentifix affiliate Service Repair Solutions Inc., has announced the promotion of Susan Lovett, formerly MPi’s director of marketing, to the newly created position of senior director of marketing communications. In this, role Lovett will be responsible for the integrated marketing/communications, brand management and creative development activities of MPi.
Annual Convention Management Seminars Designed to Lead Attendees to Stress-Free Work Environment
Two management seminars are on the agenda for the 2008 Automotive Service Association (ASA) Annual Convention. The topics of the management seminars include keys to stress reduction and getting beyond the frustration that shop owners often endure. ASA’s Annual Convention will be held May 1-3 in Santa Clara, Calif.
Wade & Partners Will Now Manage HDRA
The Heavy Duty Representatives Association (HDRA) has selected Wade & Partners as its new association management company. Wade & Partners will be responsible for HDRA meetings, membership, educational services, HDRA participation in shows and conventions including the annual breakfast hosted by HDRA at the Louisville Truck Show.
From Counterman.com: Back to School
Mechanics always hear the plaintive cry, “If only I had the tools, I could fix it myself.” Of course, by saying that, the prospective customer implies that the act of acquiring the tool automatically bestows upon him the knowledge of how to do the repair! The same might also be said of today’s often taken-for-granted counter professional.
Herman Trend Alert: International Associations Favor U.S. for Meetings
From "Herman Trend Alert," by Roger Herman and Joyce Gioia, Strategic Business Futurists GREENSBORO, NC — In a study released last week in Amsterdam by the International Congress & Convention Association (ICCA), the United States was the country with the most international meetings for the third year in a row. The U.S. hosted 414 international
Professional’s Choice Annual Convention Recognizes Members, Vendors and Future Aftermarket Threats
Last week’s APA/Professional’s Choice convention showed just how important “recognition” is, whether it’s recognition of employees, suppliers — or even outside threats. According to research, 88 percent of employees across all industries cite “lack of acknowledgement” as their top workplace issue. In fact, studies show that employee acknowledgement is more important than even those all-important perks like benefits and pay. This point was illustrated in a very entertaining manner at last week’s APA/Professional’s Choice annual convention, held in Miami, FL.