HDAW 2019 Workshop, ‘Defining The Heavy Duty Aftermarket Experience,’ To Be Presented By Ram ChandraSekar Of PhaseZero
Chandra will discuss the importance of the customer experience to the aftermarket distributors, with a focus on the customer lifecycle. In his workshop, he will share valuable insights into the process of fully digitizing distributors’ businesses to help better understand their inventory and service capabilities.
Auto Care Association Announces November Webinar Schedule
The Auto Care Association says it is committed to providing the most up-to-date information, education, training programs and tools for its members in order to enhance continuous learning in a rapidly changing global economy.
Auto Care Association Presents Webinar On Reducing Employee Turnover
The cost of losing a single employee may be two-and-a-half times the employee’s salary. However, that cost is often avoidable through well-designed retention strategies and the role managers play in the workplace.
Heavy Duty Aftermarket Week 2018 Announces 2 New Programs
The two new features include: The Hands-On Training Program and HDAW Reserved Meal Tables.
Heavy Duty Distribution Association Developing Product Data Standards For The Heavy-Duty Market
This project was initiated to help independent HD distributors and their supplier community to communicate product and system attributes more effectively to provide a faster, more accurate experience for the end-customer.
Auto Care Association Appoints Sheila Andrews As New Director, Heavy Duty Programs
The new position was created to directly apply the Auto Care Association mission statement and strategic pillars to the independent heavy-duty aftermarket.
13th Annual Heavy Duty Aftermarket Week Names Conference Leadership
The HDAW’18 co-chairs are Troy Zurbuchen, president, Midwest Heavy Duty and Midwest Trailer Sales, and Matt Forner, director, aftermarket sales, Grote Industries.
Heavy Duty Aftermarket Week ’17 Concludes With Positive Feedback And Record-Breaking Attendance
More than 2,530 aftermarket industry leaders attended the three-day conference. HDAW organizers reported all-time record number attendance of more than 1,600 supplier and 630 distributor executives, a 15 percent increase over 2016’s distributor attendance.
Auto Care Association Unveils Findings Of Heavy-Duty Product Information Standards Study
The three-phase study investigated current industry data exchange practices, reviewed reference data tables used in each sector and determined industry practices for product attributes and product category hierarchies.
Independent Study Shows Opportunity For Heavy Duty Parts Data ‘Superset’
The Heavy Duty Community of Auto Care Association unveils a new study.