DST Asks: Can Your Business Measure Return on Customer Investment?
Although most businesses have the means for measuring their Return On Investment, DST has coined the term Return on Customer Investment as a more accurate method of determining profitability of the customer base. Many firms believe that their largest customers, or the ones they have been supplying for the longest time, are the most profitable ones, but access to pertinent data can contradict those assumptions.
Auto Part Suppliers Study Jobs
Automotive jobs will continue to leave Michigan, but there are remedies, says a report on the future of manufacturing to be delivered today at the opening session of the Society of Automotive Engineers World Congress in Cobo Center in Detroit. The U.S. is expected to see an 11 percent drop in its automotive production jobs by 2010, according to “The Odyssey of the Auto Industry” a study conducted by Roland Berger Strategy Consultants for the Original Equipment Suppliers Association.
Registration Forms Now Available for MEMA Counterfeiting Seminar
As part of its continuing efforts to address the counterfeiting and intellectual property right violations problems — which costs the U.S. automotive industry nearly $3 billion and costs the global industry $12 billion each year — MEMA will present a one-day seminar — “Taking Action Against Automotive Parts Counterfeiting, Diversion and IPR Violations” — on Monday, April 5, at the Dearborn Hyatt, Dearborn, Mich.
North American Automotive Suppliers, Japanese Carmakers Meet for 10th Annual Business Conference
North American automotive suppliers and Japanese car manufacturers will meet to promote expanded business relationships at the 10th annual MEMA/JAMA One on One Business Conference, scheduled to take place Monday, Sept. 27, through Wednesday, Sept. 29, at the Hyatt Regency Hotel in Dearborn, Mich. The conference is sponsored by the Motor & Equipment Manufacturers Association (MEMA) and the Japan Automobile Manufacturers Association (JAMA)
Champion Appoints a New President
John Evans, senior vice president of sales and marketing for Champion Laboratories, has been named president of the Albion, Ill.-based automotive parts manufacturer. Evans, a native of Vincennes, Ind., has been with Champion Laboratories for 20 years. He replaces Tom Mowatt, who has taken retirement.
OE Suppliers May Drop By 50 Percent: Group Predicts Half Will Go Under by 2010
The auto industry is on track to lose half of its parts suppliers by 2010 because of escalating pressure to reduce component prices. That prediction from the Original Equipment Suppliers Association (OESA), a trade group that represents suppliers, comes in response to a new survey that found automakers are demanding more and steeper price cuts from parts makers.
More Aftermarket Eye Candy at This Year’s North American International Auto Show
Although there’s no shortage of muscle on the main floor at this year’s North American International Auto Show — the 850-horsepower Chrysler ME412 concept is only the beginning — there’s also a subterranean performance theme that’s been missing from previous shows. Once the take-it-or-leave-it realm of marginal players like Daewoo and stillborns like the revival Cunningham sports car, Cobo Center’s downstairs Michigan Hall exhibit area is studded this year with an intriguing array of production vehicles enhanced by aftermarket bolt-on goodies: designer wheels, low-profile tires, oversize brakes, high-performance shock absorbers and more.
Midas Completes Restructuring
Midas said it has completed its restructuring plan successfully, and on schedule. In April 2003, Midas announced agreements with AutoZone in the U.S. and Uni-Select in Canada for distribution of Midas brand and other automotive parts to the 1,900 Midas shops in North America. Midas’ timetable to exit the parts distribution business was the end of fiscal 2003. In April 2003, Midas announced agreements with AutoZone in the U.S. and Uni-Select in Canada for distribution of Midas brand and other automotive parts to the 1,900 Midas shops in North America. Midas’ timetable to exit the parts distribution business was the end of fiscal 2003.
ACDelco to Sponsor MACS 2004 Convention
ACDelco will be a silver-level sponsor at this year’s Mobile Air Conditioning Society (MACS) Worldwide 2004 Convention and Trade Show, CRANK it UP!, Jan. 22-24 at the Caribe Royal All-Suites Resort and Convention Center in Orlando, Fla. Susan Christophersen, manager of product service and training development for ACDelco, and Bob Stewart, A/C training program development, ACDelco service training, both will be presenting during the MACS 24th annual convention.