DST Asks: Parts Distributors — Do Your Customers Order Parts Online?
Help Wanted – Parts Counterman, Requirements: Must be willing to work 365 days per year, 24 hours per day. Understands and has committed to memory a world-class multi-line parts catalog. Always knows correct pricing of each item. Processes parts orders in nanoseconds. Never puts customers on hold. Works for electricity – no salary or extra benefits. Any bets on how many responses you’ll get to that classified ad? Selling auto parts would be a lot easier and less costly if you could make those kinds of hires. Actually, it turns out that such resources are available today, just not human resources, the kind we would advertise for in the local paper. Instead, we might call them “cyber-employees” – a new species that forms the backbone of e-business and works in the world of browser-based technology on the Internet.
Executive Interview with Eric Sills, Director of Headquarter Operations, Standard Motor Products
Our latest edition of “Executive Interview” features Eric Sills, director of headquarter operations at Standard Motor Products. It’s been just about one year since Standard acquired Dana’s Engine Management division. Join us as Sills brings us up to speed on the integration, and shares some of Standard’s goals and plans for the coming years.
Rep. Knollenberg Introduces Bill To Fight Counterfeit Goods
U.S. Representative Joe Knollenberg (R-Mich. 9th District) yesterday introduced legislation to strengthen the federal law used to prosecute counterfeiters whose products threaten public health, harm American manufacturers and cost jobs in the U.S. The Stop Counterfeiting in Manufactured Goods Act would require the mandatory destruction of equipment used to manufacture and package counterfeit goods. In addition, the proposed legislation addresses methods that counterfeiters have used to evade prosecution, such as the selling of patch sets or medallions that can later be attached to generic merchandise and given the appearance of a genuine product, as well as placing a counterfeit mark on goods not specifically listed in the trademark registration.
DST Asks:Does Your Multi-Store Business Management System Capture and Consolidate Operating Information?
It’s the American way. Start your own business. Perfect your methods. Hire good people. Grow your customer base. Perfect the idea at one location, then expand by adding new locations that share the same business model. Thousands of successful retail enterprises have started in exactly this way. It’s a fundamental way to apply the principle we all learned in Economics 101 – economies of scale. Business 101 would call it leverage. Good entrepreneurs call it survival!
MEMA Still Accepting Submissions on Regulations
The Bush administration’s Office of Management and Budget (OMB) has announced a comprehensive review of regulations affecting manufacturers in the U.S. OMB has requested information on any U.S. regulations that are inefficient or problematic for manufacturers. Specifically, the eligible regulations would be those that are costly, dated, or represent a significant obstacle to your business. MEMA is working with Rep. Joe Knollenberg (R-Mich.) to create a list of items for submission to the administration. This represents an opportunity for small, medium and large automotive suppliers to actively address obstacles to their businesses and restrictions to their potential growth.
DuPont To Cut 3,500 Positions
DuPont Co. said yesterday that it will reduce its workforce by 6 percent, or 3,500 positions, by the end of the year to save $325 million annually. The Wilmington, Del.-based chemical company, whose products include Corian surfaces, Tyvek house wrap and auto paint, said that about 3,000 positions would be eliminated through severance programs and about 500 through normal attrition. The company also said it would stop using 450 contractors.
Process Performance Metrics
In the previous two installments, we discussed the process enterprise and how it is created in an organization. Last issue in particular, we identified that one of the key roles of the process owner is to identify important dimensions of process performance and establish appropriate measures. This week we’ll talk about key differences between traditional measures of performance and the new measures needed in a process enterprise.
Metaldyne Launches Internal Inquiry
Auto supplier Metaldyne Corp. has launched an internal investigation into questionable accounting practices for the last seven years that could have resulted in overstating the company’s earnings by $20 million. The error was followed by a cover-up to balance the books, the company said.
Executive Interview with Joe Puishys, President of Honeywell Friction Materials
Our latest edition of “Executive Interview” features Joe Puishys, president of Honeywell Friction Materials. A 25-year veteran of the company’s automotive businesses, Joe Puishys has served as president of Honeywell Friction Materials since early 2002. His responsibilities include overseeing the most recent corporate effort to align closely with Honeywell’s business initiatives and operating plan. He has already played a major role in the cost cutting and six sigma programs occurring throughout the organization. Join us as Puishys gives us an update on Honeywell Friction Materials, including plans to expand manufacturing operations and launch new products.
Executive Interview with Tony Perticari, Vice President of Sales and Marketing, Crown Remanufacturing
Our latest edition of “Executive Interview” features Tony Perticari, a 35-year veteran of the automotive parts industry. Perticari joined Philadelphia-based Crown Remanufacturing in 1986. He currently serves as vice president of sales and marketing for the company and is responsible for all NAFTA and overseas sales and marketing activities. Join us as Tony Perticari tells us what makes Crown tick, and what it takes to stay ahead of the pack. He also shares with us his predictions for the future of the reman industry, and the company.