ADDISON, Ill. KYB Americas Corp. has announced the promotion of Erin Manning to the position of customer support manager. Manning has been with KYB since 2005, where she has served as a customer support representative and specialized in international shipping logistics.
In her new position, Manning will ensure the expectations of KYB’s customers are met and exceeded by coordinating efforts of the customer support staff and KYB’s sales team. Based in KYB’s Addison, Ill., office, Manning also will be responsible for managing the day-to-day operations within the customer support department.
“Erin has been an incredible asset to KYB," said KYB Vice President Mike Fiorito. "She has a tremendous background in customer support and knows how to take care of our large customer base. Erin has earned this promotion through her hard work, dedication and creative abilities to help KYB customers. This promotion is well-earned and deserved."