BASF Refinish Launches Expanded Customer Lean Program - aftermarketNews

BASF Refinish Launches Expanded Customer Lean Program

Originally launched as part of BASF's VisionPlus University (VPU) in 2008, BASF's Lean program offered customers a half-day introduction to Lean, giving collision centers a high-level overview of Lean concepts. BASF's Lean education component of VPU now includes three additional programs.

SOUTHFIELD, Mich. – BASF Automotive Refinish says it has dramatically expanded its Lean educational program for customers.

Originally launched as part of BASF’s VisionPlus University (VPU) in 2008, BASF’s Lean program offered customers a half-day introduction to Lean, giving collision centers a high-level overview of Lean concepts. BASF’s Lean education component of VPU now includes three additional programs.

• Launching Lean (VPU-031) is a two-day workshop that demonstrates fundamental concepts and introduces the tools needed to successfully implement Lean in a collision repair center. This is the first step in implementing a continuous improvement business model.

• Lean Implementation (VPU-032) is a three-day workshop centered around a body shop simulation that guides customers in identifying non-value added activities, exploring methods for reducing waste and developing ways to measure success.

• Leading a Lean Culture (VPU-033) is a seminar that is a solid step forward for owners and managers considering a Lean business model. Customers will assess their individual businesses and establish a plan for Lean implementation.

BASF’s program was developed in-house by its team of Lean Six Sigma Master Black Belts and collision industry experts. The entire curriculum was designed with the intent to teach collision centers the concepts so that they can create their own Lean model.

“At BASF, Lean is part of the culture; it’s practiced here every day,” said Darlene Eilenberger, marketing director for BASF Coatings North America. “We are excited to be sharing our knowledge and expertise by taking this philosophy and practice to our customers.”

Typically, classes are taught at a BASF facility by a BASF instructor who has years of collision industry experience and who has used Lean principles in his or her everyday work. Occasionally, classes are taught at customer locations if both attendee and facility criteria are met.

For more information about LEAN programs offered by BASF Automotive Refinish, go to www.basfrefinish.com.

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