ELK GROVE, Calif. — At the 2010 AAPEX Shop of Tomorrow exhibit, ALLDATA will demonstrate a telematics server, which leverages the Automotive Aftermarket Industry Association (AAIA) iSHOP standards, to enable communications between a vehicle, the vehicle’s owner and the vehicle’s preferred service provider.
By integrating data from the vehicle with ALLDATA’s information, technicians can begin remote proactive diagnostics on the vehicle when a problem occurs instead of waiting for the vehicle to drive into the service bay. In addition, the technology will be capable of sending "service reminders" to the vehicle owner and the repair facility to help maintain the vehicle based on time and mileage.
"This demonstrates how ALLDATA is leveraging technology and standards to enable a better relationship between the millions of vehicle owners in the automotive aftermarket and their preferred shops," says ALLDATA Senior Product Marketing Manager Ben Johnson. "As fewer service bays become available due to OE and aftermarket consolidation, we have to create new and innovative ways to make shops more efficient. Telematics is one solution."
iSHOP is a set of standards, developed by AAIA, that lets a shop’s equipment share data about the customer, the vehicle, and the services performed, without having to re-enter information. It is this technology that will enable ALLDATA to make available targeted information, such as parts and labor data and electrical diagrams.
"ALLDATA has been an active supporter of the iSHOP standard since its creation in 2000," said Scott Luckett, VP of Information Technology, Automotive Aftermarket Industry Association. "Without that standard in place, this demonstration would have been extremely difficult and likely cost-prohibitive. Instead, it was put together inexpensively in just a few months by a small, dedicated team."
ALLDATA will participate in scheduled demonstrations at the Shop of Tomorrow each day during AAPEX at booth No. 2866 (Sands Convention Center in Las Vegas). Demonstrations are scheduled for Nov. 2 and Nov. 3 at 10 a.m. and 2 p.m. and Nov. 4 at 10 a.m.
In addition to the Shop of Tomorrow, ALLDATA will be hosting its own booth, No. 3564. Stop by for information on all ALLDATA products or click here.
