NORTH RICHLAND HILLS, Texas – NACE organizers have announced the agenda for this year’s MSO Symposium. The symposium will cover business growth, M&A, private equity, insurance and industry trends and other management-focused topics.
The MSO Symposium has been a popular event since its premier in 2011, drawing attendance from the largest multi-shop operators in the collision repair industry. This business event will now cater to a broader group of high-growth and dynamic executives allowing it to be more inclusive of some of the best operators in the collision repair industry. This year’s symposium is being directed by a chairperson and advisory board to increase industry input and direction relative to the content.
Michael LeVasseur, chair of the advisory board, will act as the symposium moderator with co-producers Dan Risley, Darrell Amberson and Russell Thrall. The MSO will open at 12 p.m. on July 23 with a private welcome and strolling lunch. The program, included below, will take place from 1-5:30 p.m. followed by a private reception at the COBO Center in Detroit from 5:30-7 p.m.
The 2015 Schedule-at-a-Glance:
* 12-1 p.m.: Private Welcome and Strolling Lunch
* 1-1:30 p.m.: MSO Update & State of the Industry Address
MODERATOR: Dan Risley
* 1:30-2:15 p.m.: Claims Management Models
MODERATOR: Russell Thrall
* 2:15-3 p.m.: Insurer Panel
MODERATOR: Mike LeVasseur
* 3-3:15 p.m.: Break
* 3:15-4 p.m.: Shortage of Qualified Employees, Developing Talent and Retention
MODERATOR: Tony Molla
* 4-5 p.m.: The ABC’s of Financing
MODERATOR: Dave Roberts
* 5-5:30 p.m.: Net Promoter Score & Customer Satisfaction Index
MODERATOR: Mike LeVasseur
* 5:30-7 p.m.: Private Reception
The MSO Symposium Advisory Board includes: Tim Adelman, David Byers, Steve Grimshaw, Erick Bickett, Mike LeVasseur, Tim O’Day, Darrell Amberson, Dan Dutra, Carl Garcia, Randy Stabler, Dan Risley and Russell Thrall.
Dan Risley, ASA president and executive director, stated, “The MSO Symposium is the only event in the industry geared toward multi-shop operators and executives of single repair facilities planning to grow beyond their first location. The content for this year’s program was created by leaders in the industry who regularly attend the event. We believe this year’s program will provide attendees with tools and knowledge that will help them in their respective businesses. Staying on the cutting-edge of the latest trends in the industry is critical to their long-term success. The MSO Symposium is the conduit and an event collision repair professionals should not miss.”
Registration for the MSO Symposium is now open. Visit NACEexpo.com to learn more about the symposium and all other events taking place during Industry Week July 21-25 in Detroit.
