“DST Asks”: Adding Service/Installation as an Additional Profit Center in a Parts Enterprise
How many readers know that Starbucks, the ubiquitous coffee retailer, actually began operating as a coffee roaster in Seattle, selling bags of whole bean coffee in Pike Street Market? It took a visionary leader, Howard Schultz, coupled with an ambitious operating plan and enterprise management technology to morph the business into the worldwide coffeehouse chain and merchandising success story we see today. And this all happened in an incredibly short period of time…with growth from 17 outlets in 1987 to 7,225 outlets today. All of this was based on the simple premise, “We already have customers who buy our coffee beans — what if we brewed the coffee for them, too?” We see a similar opportunity in parts distribution.
The Results Are In: Seventy Percent Say AAPEX is Worth the Cost
The results are in from the first edition of “AMN Asks” — the new weekly aftermarketNews.com poll. Last week, we asked whether you thought the annual AAPEX Show in Las Vegas offers “complete value” for the amount of time and resources you spend to attend. The annual Automotive Aftermarket Products Expo, which takes place in Las Vegas every fall, is the largest gathering of aftermarket products and people under one roof. It’s a chance to network, check out new products and attend informative seminars. It’s fast-paced and frenetic and can be a world of fun, however, on the flipside, it’s also an exhausting week of glad-handing and schmoozing in a very pricey town. Is it offering the best bang for your buck?