Auto Pride Speaker: Language is the Culprit in Lost Sales Opportunities
Mac McGovern believes the key for suppliers to sell more parts to repair shops comes down to language. It’s both about how countermen refer to technicians and how repair shops approach their business. “The parts industry’s responsibility is to teach the repair shops how to approach the customers,” said McGovern, who owned his own repair shop for 30 years. He’s now director of training for KYB America. He spoke during Saturday morning’s keynote address, titled “Parts people are from Venus, Installers are from Mars,” at Auto Pride’s annual meeting at the JW Marriott resort in Orlando, Fla.
CCPN Repair Shop Owners Dialogue with Manufacturers
BETHESDA, MD – Building on the productive dialogue between aftermarket manufacturers and repair shop owner members of the Car Care Professionals Network (CCPN) at the recent Automotive Aftermarket Suppliers Association (AASA) Vision Conference, a repair shop/manufacturer forum will be hosted by CCPN at the Automotive Aftermarket Industry Association’s (AAIA) Spring Leadership Days, April 9-11, in
2008 Aftermarket eForum Set For July 14-16
BETHESDA, MD – “Learn More, Earn More: Techniques & Tools for Growing Your Business” is the theme for the 2008 Aftermarket eForum. Now entering its eighth year, this year’s event will be held July 14-16 at the Hyatt Regency O’Hare in Chicago. Scott Luckett, vice president for technology standards and solutions at AAIA, will provide
The Week in Review (Jan. 14-18, 2008)
By Amy Antenora The Week in Review offers a snapshot of the most highly read stories of the week as seen on aftermarketNews. To access the complete stories, simply click on the highlighted links. If you missed reading one of our daily news emails, click on any of the dates listed at the bottom of
The Top Ten Distribution Influences of 2007
In this article, Counterman and aftermarketNews editors present their annual look at the top 10 issues that most impact aftermarket distribution.
AIA Luncheon Salutes “People Awards” Winners; IMC Donates $51,250 to AAIA
The Auto International Association (AIA) hosted its ninth-annual awards luncheon on Wednesday afternoon at the Venetian hotel, to honor the winners of its prestigious AIA People Awards. Also, at last night’s Interamerican Motor Corporation (IMC) reception at Harrah’s, IMC president and CEO Thomas Beer presented a check for $51,250 to Kathleen Schmatz from AAIA. The funds were generated as a result of Team IMC’s epic 350-mile cycling ride from Los Angeles to the Sands Expo Center and will be used to fund a study that will examine the challenges and opportunities of telematics.
Team IMC Completes Tour d’AAPEX
Braving bad roads, Santa Ana headwinds and smoke from the California fires, the Team IMC peloton arrived on Sunday at the front doors of the Sands Expo Center. “The ride was a pleasure to do,” said a tired IMC president and CEO, Thomas Beer. “But,” he added, “We had tremendous support from our support staff of IMC volunteers.” It took four days, covering nearly 350 miles, for Team IMC to reach its final destination. The team, comprised of a group of cyclists from Interamerican Motor Corporation (IMC) and other industry partners, rode to Las Vegas all the way from Los Angeles for a good industry cause: to raise funds and awareness for a pressing issue that impacts the entire automotive aftermarket industry. Specifically, the team chose to highlight the challenges and opportunities posed to the industry by telematics.
The Tour D’AAPEX Begins: Team IMC Departs Los Angeles for Las Vegas
Team IMC, a group of cyclists made up of employees from Interamerican Motor Corporation (IMC) and industry partners, has departed Los Angeles for a four-day, 366-mile bicycle ride to Las Vegas. The planned arrival date in Las Vegas is Oct. 28. The team will ride more than 90 miles a day on average, with two of the four stages taking place on historic Route 66. The ride is also serving as a conduit to raise funds and awareness for issues that will impact the automotive aftermarket industry. This years’ issue is the challenge that telematics poses to all areas of the aftermarket.
The Week in Review (Oct. 8-12, 2007)
by Amy Antenora The Week in Review offers a snapshot of the most read stories of the week as seen on aftermarketNews. To access the complete stories, simply click on the highlighted links. If you missed reading one of our daily news emails, click on any of the dates listed at the bottom of the
Executive Interview with Thomas Beer, President and CEO, IMC
This week we hear from Thomas Beer, president and CEO of IMC. Beer joined IMC three years ago as president and CEO. Before IMC he managed and co-owned Infox, a marketing services and distribution company in Germany, Austria and the Netherlands. He started his career in the international sales and marketing department of Lufthansa German Airlines, and later became CEO of EVS, also in Germany. Beer has an MBA from Johann Wolfgang Goethe University in Frankfurt. He is also a member of the AAIA Leadership Development Network Committee. Join us as Beer shares his thoughts on the import parts market and what his company is doing to help streamline business for repair shops working with import nameplates.