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Defining The Process Enterprise

In this week’s article we’ll deal with a fundamental question: What is a “process enterprise” and how does it differ from the kind of enterprise most of us are living in today?

DST Asks: Can Your Business Measure Return on Customer Investment?

Although most businesses have the means for measuring their Return On Investment, DST has coined the term Return on Customer Investment as a more accurate method of determining profitability of the customer base. Many firms believe that their largest customers, or the ones they have been supplying for the longest time, are the most profitable ones, but access to pertinent data can contradict those assumptions.

DST Asks: What Value Do You See in Sharing Detailed Sales Data?

An ongoing dilemma exists between all tiers of the supply chain due to the gulf caused by lack of collaboration and sharing of sales information that would ultimately benefit all — manufacturers, distributors, parts retailers and service providers. Where do you stand on these issues? Our objective is to generate the thought and dialogue that might provide energy to new initiatives. See our special offer at the end of this week’s column!

Final Deadline for AASA Top Suppliers List — Friday, March 5

The final deadline to submit information for the 2004 Top Automotive Aftermarket Suppliers List is quickly approaching. Information for this free listing must be submitted by Friday, March 5. Published by Automotive Aftermarket Suppliers Association (AASA), the aftermarket segment of the Motor & Equipment Manufacturers Association (MEMA), and produced by Babcox Publications, this multi-page, full-color publication will be distributed with the May issue of Counterman magazine, which reaches more than 50,000 automotive aftermarket parts distribution professionals every month.

DST Asks: Do You Get Everything You Need from Your Current Computer System?

The database engine is the foundation of a computerized business system, used to abstract very specific sorts of information about your business and organize it in a way that will prove useful. The database should ultimately be viewed as a representation or model of the business.

“DST Asks” Parts Distributors: Which Features of a Computerized Business Management System are Most Useful to Your Business?

Our youngest readers may not be able to remember that there was a time before remote control technology when changing the channel on your television actually required getting up off the couch and making the long walk over to it. “Channel surfing” only existed when you could get one of your kids to sit next to the TV and turn the dial for you. Life was brutal then.

Friday is Deadline to Submit Info for AASA Top Suppliers List

Friday, Feb. 13 is the deadline to submit information for participation in the 2004 Top Automotive Aftermarket Suppliers List, published by Automotive Aftermarket Suppliers Association (AASA), the aftermarket segment of the Motor & Equipment Manufacturers Association (MEMA).

Deadline Approaching for Participation In Top Aftermarket Suppliers List

The deadline for participation in the 2004 Top Automotive Aftermarket Suppliers List, published by Automotive Aftermarket Suppliers Association (AASA), the aftermarket segment of the Motor & Equipment Manufacturers Association (MEMA), has been extended to Friday, Feb. 13. Produced by Babcox Publications, this multi-page, full-color publication will feature insightful information on the largest suppliers to the automotive aftermarket. The form to participate is available online at http://www.aftermarketnews.com/top70.asp. The 2003 AASA Top Aftermarket Suppliers list is also available at the link.

“DST Asks”: What Do You Look For In a Computerized Business Management System?

Technology is breaking down the barriers that once hindered our ability to process and share information efficiently. As our industry taps into the power of new technologies, those businesses that adopt and embrace them sooner rather than later will realize new efficiencies and bottom-line improvements while simultaneously setting the revised standards of successful business operation. Those standards will be the benchmarks of competitive advantage that will steer the future of the industry.

“DST Asks”: What Ordering Methods Do You Offer to Customers?

Forecasting the future isn’t a task restricted to tabloid psychics or your TV weatherman. Whether we like it or not, running a successful business today that will remain successful in the future requires forecasting skills.