DST Asks: Parts Distributors — Do Your Customers Order Parts Online?
Help Wanted – Parts Counterman, Requirements: Must be willing to work 365 days per year, 24 hours per day. Understands and has committed to memory a world-class multi-line parts catalog. Always knows correct pricing of each item. Processes parts orders in nanoseconds. Never puts customers on hold. Works for electricity – no salary or extra benefits. Any bets on how many responses you’ll get to that classified ad? Selling auto parts would be a lot easier and less costly if you could make those kinds of hires. Actually, it turns out that such resources are available today, just not human resources, the kind we would advertise for in the local paper. Instead, we might call them “cyber-employees” – a new species that forms the backbone of e-business and works in the world of browser-based technology on the Internet.
Lear Downplays SEC Inquiry
Lear Corp. CEO Robert Rossiter on Wednesday downplayed an informal investigation by the Securities and Exchange Commission into its employment of corporate officers’ relatives and insider business transactions. The head of the Southfield, Mich.-based auto-interiors supplier also told analysts that the probe is strictly related to disclosure — not whether there was financial misconduct. Management, he added, quickly corrected the disclosure omissions as soon as they were pointed out.
Executive Interview with John Washbish, President – Customer Relationship Management, Dana Automotive Aftermarket Group (AAG)
Every other week, aftermarketNews.com offers an interview with a high-profile individual in the automotive aftermarket. We give executives free rein to express their views on anything from the state of their corporations to recent legislative news to future trends in their niche markets. Here you see what matters to the newsmakers themselves.
Lear Probe Looks for Nepotism
Auto-interiors supplier Lear Corp. said Tuesday the Securities and Exchange Commission has opened an informal investigation into its employment of corporate officers’ relatives and insider business transactions. The Southfield, Mich., parts maker said the SEC might look at several years of SEC filings that outline familial connections within the company, which include more than a dozen workers and upper-level executives. The latest filing, the company’s 2003 proxy statement, reveals that CEO Robert Rossiter had at least seven relatives working for Lear or for a company associated with Lear in 2002.