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Quell Unveils Award-Winning B2B Trade and Tech Show Program

Quell Communications Group, which handles marketing for aftermarket companies such as Akebono, has developed a new program to help businesses make the most of trade show experiences. The Quell Communications Group TradeTech Immersion program provides a strategic approach to exhibiting products, technologies and services at trade and tech shows. This ultimately engages customers in a business dialogue that leads to sales, according to the firm.

Keith Kreft Awarded ETI Founder’s Award

Keith Kreft of Cupertino, Calif., was presented the Equipment and Tool Institute (ETI) Founder’s Award at the association’s recent board meeting. The Founder’s Award honors individuals who have demonstrated outstanding commitment and support of the Institute. It is ETI’s highest honor. Kreft is the 14th recipient of the award since it was established in 1985.

Making Better Business Decisions

Last time we talked about how a cross-functional management framework, driving business improvement at the process level, can dramatically accelerate the pace of performance-enhancing change. This week we’ll talk about how that same cross-functional management framework can improve the quality of business decisions on a day-to-day basis.

Grote Publishes New Electrical Accessories Catalog

Recognizing a regular complaint from heavy-duty technicians and countermen, Grote has published its new Grote Accessories Catalog, designed to bring together all the necessary applications for repair and installation work for easy ordering and stocking. The new approach makes it possible to get repair accessories from one source on one order, according to Grote.

Herman Trend Alert: Whither Creativity?

Creativity has been highly valued for centuries. The ability of artists, musicians, writers, explorers, scientists, pioneers and business leaders to create new ideas, approaches, processes and ways of thinking have been admired and honored. The results of these treasured creative people have contributed to the development of new products, art forms, countries, and mankind’s reaching into the mysteries of space beyond our planet.

Executive Interview with Kathleen Schmatz, President and CEO of AAIA

Our latest edition of “Executive Interview” features Kathleen Schmatz, President and CEO of the Automotive Aftermarket Industry Association (AAIA). Schmatz became president and CEO of AAIA on Jan. 1, 2004. She had served as executive vice president of the association since January 2002. In addition to filling us in on her first few months at her new post, Schmatz shared with aftermarketNews.com updates on AAIA’s merger with AWDA, Right to Repair legislation and the Be Car Care Award Campaign.

Senate Vote Delays Asbestos Legislation Debate

A motion to limit Senate debate and proceed with consideration of asbestos trust fund legislation failed yesterday by ten votes (50 – 47). Sixty votes are needed for such “cloture” motions to pass. Democrats argued that the bill, S. 2290, was not ready for Senate consideration and called for further negotiations to reach compromises on key issues such as higher compensation amounts paid by the fund to eligible victims. Senate majority leader Bill Frist (R-Tenn.), and Sen. Tom Daschle (D-S.D.), announced plans for bipartisan talks to craft a bill that can be passed this year.

Tire Shipments Gain Momentum This Year: RMA

According to the Rubber Manufacturers Association (RMA), tire shipments will grow 3.2 percent overall in 2004, due to a rebound in the commercial trucking sector and a strengthening U.S. economy. Tire shipments for 2003 increased by 0.6 percent, compared to 2002 levels, said the RMA, as a result of a strong replacement tire market demand being offset by a decline in light vehicle OE tire markets.

Process Management Framework

Two articles back we talked about the role of the process owner. This person is a critical leader and driver of change, but can’t make it happen alone. Operational innovation in the process enterprise can produce significant performance improvement, but it requires close teamwork across multiple departments to achieve its full potential. Today’s article looks at the cross-functional infrastructure necessary to support the process owner in driving change.

SKF/Chicago Rawhide Launches Redesigned Web Site

SKF/Chicago Rawhide has redesigned and relaunched its Web site — www.vsm.skf.com . The newly redesigned site combines interactive elements with a user-friendly, navigable layout to service the automotive and heavy duty aftermarkets, according to the company. SKF/CR designed the Web site to include interactive cataloging and product information. The company said it also worked to address the requests and needs of its distributor partners during the redesign.