MIAMI, Fla. — Maxiforce, a Florida-based leader in diesel engine parts, recently achieved ISO certification (9001:2008). This designation ensures the company has well-documented and certified procedures of operation that must be followed by all departments within the business, coupled with goals for improvement to continually increase quality, and customer satisfaction.

“This objective endorsement is an extremely exciting achievement for us, which came as the result of nearly one year’s effort,” said Paul Kelly, vice president, sales and marketing. “This validates our dedication to quality and customer satisfaction, on which we’ve always been focused.”  

ISO 9000 guidelines provide a comprehensive model for quality management systems that ensure better customer service, and can make companies more competitive in this global economic climate. A recent survey by Lloyd’s Register Quality Assurance indicated that ISO 9000 increased net profit for any company that achieved it.