Guest Commentary: Let Millennials Help You Achieve Your Goals In The Automotive Aftermarket
The millennials are the largest generation since the baby boomers. Are they finding a home in the automotive aftermarket?
I Am Still Amazed
Right to Repair was a huge win for all of us in the aftermarket, but storm clouds are on the horizon. The fight over data in our vehicles is about to heat up and the OEs are not going to back down on this one.
Guest Commentary: Appreciation – Action Required
Appreciation is an interesting word with regard to our homes; it implies quality and value. On a personal basis, it means to admire, respect and to hold someone in high regard. As a leader, appreciation requires the willingness and capacity to view others through the lens of appreciation and to consciously recognize the people you appreciate in a genuine way.
Guest Commentary: Use Your Auto Parts Knowledge As A Great Customer Satisfaction Tool
It does not matter whether you are selling PB&E products to body shops or in the parts store selling products to shops that service vehicles — we are all in the service business.
Herman Trend Alert – Co-working: A Peek Into The Future Of Hospitality
The next phase of “The Smart Hotel for the Modern Traveler” involves creating a dedicated co-working space in the lobby, rentable for both guests and locals, and connected to private, on-demand meeting and event spaces.
Guest Commentary: At Times We All Need A Push
A leader who nurtures their employees gives us permission to take risks, to improve our strengths and to strive during difficulties and bring spring to a business world too often in the throes of winter. They “push” us to see the sun – great achievement takes place deep inside yourself.
Guest Commentary – I Admit It: I’m Afraid Of Driverless Cars
I recently realized I have been asleep at the wheel; that is, the wheel of driverless cars. You’d think a hopeless techie like me would have been all over driverless cars; but, the truth is, I have been avoiding the subject like the plague.
Guest Commentary: The Inspiration Of Inspiration
“People that inspire us are akin to a lighthouse in that they serve as a bright light that protects us from dangerous places (and people) as we navigate rocks, reefs, storms and the unknown in life and act as a beacon to guide us in the journey to distinguish ourselves and to show our true colors,” writes Dr. John Passante in this week’s guest commentary.
Guest Commentary: Lessons From A Determined Leader – The Godfather
The Godfather seeks input from many sources. Tom Hagen, the lawyer, Sonny and Michael, his son. He is a fact-driven leader, and sees the big picture. Consider the lesson here — who are your truth tellers and advisers? Do you have confidence in them? Do they have confidence in you? Let me stress, I do not believe in crime, however the Godfather indeed made difficult decisions and had clear objectives.
Guest Commentary: The ‘C’ In Communication Stands For Collaboration
“Collaboration in the purest sense propels individual and organizational learning. It causes people to stretch and to view the big picture,” writes Dr. John Passante in this week’s Guest Commentary.
Guest Commentary: Ideas Are Precious. How Many Have You Killed Today?
Remember, when dreams and ideas are shared, they are the seeds for a better future. Ideas keep the fire alive in people. They reenergize, reengage and help employees to reinvent themselves and help get them out of a rut. On the contrary, idea killers suck energy from those around them.
Guest Commentary: Danger, Will Robinson!
In our businesses, we need direction. It is not possible to be all things to the marketplace. The list of merchants that tried to be all things to all people is long and being added to everyday. As much as we would like to be the best at everything, it just can’t be done.