Bumper To Bumper Certified Service Center Wins WIX Driving Performance Award

Bumper To Bumper Certified Service Center Wins WIX Driving Performance Award

Joe's Garage, a Bumper to Bumper Certified Service Center in North Little Rock, Arkansas, has been named the 2019 WIX Driving Performance Award winner. The accolade is given annually to a shop that truly is revolutionizing the customers' vehicle repair experience, from start to finish.
JC Washbish, vice president of sales and marketing for the Aftermarket Auto Parts Alliance; E. Fletcher Lord, chairman of the board of Parts Warehouse, Inc.; Joe Sharp, owner of Joe’s Garage and recipient of the 2019 WIX Driving Performance Award; Susan Sharp; Fletcher Lord III, president of Parts Warehouse, Inc.

Joe’s Garage, a Bumper to Bumper Certified Service Center in North Little Rock, Arkansas, has been named the 2019 WIX Driving Performance Award winner.

The accolade is given annually to a shop that truly is revolutionizing the customers’ vehicle repair experience, from start to finish.

Joe Sharp, shop owner at Joe’s Garage in North Little Rock, Ark., held his new trophy after winning the 2019 WIX Driving Performance Award.

“I am extremely proud to be receiving this award,” said Joe Sharp, shop owner of Joe’s Garage. “But I think it’s about partnering with quality manufacturers like WIX and distributors like Parts Warehouse, Inc. (PWI) and the Aftermarket Auto Parts Alliance where, as a Certified Service Center, I can offer my customers nationwide warranty and so many other programs that I wouldn’t be able to as an individual shop. I want to provide the best services I can to the folks that have trusted me to service their vehicles.”

Sharp, a member of the Aftermarket Auto Parts Alliance, Inc.’s Service Center Advisory Council and a customer of PWI, has spent years honing his operation. He prioritizes his customers with complimentary rides to and from work or home as well as a waiting room complete with hot and cold drinks, free Wi-Fi, and a charging port. He doesn’t ask for customer email addresses to ensure their information is kept private.

Sharp also keeps his technicians happy by closing the shop on weekends to promote healthy work-life balance, offering plenty of training opportunities, and paying them salary rather than on commission.

“On behalf of the entire Bumper to Bumper team in Little Rock, I would like to congratulate Joe,” said Kenny Payne, vice president of marketing for Parts Warehouse, Inc. “If you know Joe, you know that besides operating a first-class automotive repair business, he keeps busy juggling community involvement and moonlighting as a local auto repair talk show celebrity. Joe is very deserving of this award, and it’s an honor to do business with him.”

Sharp was flown out to be honored at the WIX Filters and Babcox Media Night of Excellence recognition dinner at AAPEX on Nov. 4 in Las Vegas.

“Joe’s Garage is an exemplary shop with an innovative leader,” said JC Washbish, vice president of sales and marketing for the Alliance. “Joe raises the customer service bar every single day, and we’re proud to have him representing the Bumper to Bumper brand.”


You May Also Like

Aftermarket Joint Channel Market Forecast Webinar Announced

The Auto Care Association and MEMA Aftermarket Suppliers, in partnership with S&P Global, have announced a member-exclusive Aftermarket Joint Channel Market Size and Forecast 2024-2027 webinar on June 6.

AAPEX Web Series Set to Begin This Month

The Auto Care Association and MEMA Aftermarket Suppliers, in partnership with S&P Global, have announced a member-exclusive Aftermarket Joint Channel Market Size and Forecast 2024-2027 webinar on June 6, 2024, from 11:00 a.m. – 12:00 p.m. ET. The webinar will review this year’s Joint Channel Forecast report, providing an in-depth analysis of the size, growth rate, and outlook for the automotive aftermarket industry. 

AAPEX: What the Future Holds for the Automotive Aftermarket

Recapping the 2023 AAPEX Show, 130 countries were represented and more than 500,000 square feet of expo space was available for attendee exploration. There were more than 100 training opportunities offered, as well as 2,500 exhibiting manufacturers.

Keynote speaker announced for AAPEX 2024
Keynote Speaker Announced for AAPEX 2024

Award-winning sports broadcaster, host, entrepreneur and television personality Erin Andrews has been announced as the Keynote Breakfast speaker for AAPEX 2024.

Keynote speaker announced for AAPEX 2024
YANG Regional Meet-Up Held at Aftermarket 101

The networking event was held in conjunction with the University of the Aftermarket’s Aftermarket 101 program on May 21.

Yang-Regional-meetup
MEMA Aftermarket Suppliers Announces Reman Roadshow

Attendees will tour Bosch Rexroth, Circuit Board Medics and Standard Motor Products during the event June 25-26, in Greenville, SC.

MEMA-RoadShow
Other Posts
Women at the Wheel: Kendall Schaus

Schaus is field sales manager at Aftermarket Auto Parts Alliance.

WATW_Kendall_Schaus
Alliance Promotes Denton Lewis to Category Manager

Lewis will lead a team of product data analysts and represent the Alliance HQ office and the Auto Value & Bumper to Bumper shareholder members through business interactions with manufacturing partner organizations and their teams.

Alliance-Promotes-Denton-Lewis-to-Category-Manager
MEMA Aftermarket Suppliers Previews Aftermarket Technology Conference

Returning this year will be the second-annual MEMA Aftermarket Startup Challenge where startups will pitch their technologies to a panel of venture capital experts as well as conference attendees who can then vote for their favorite startup pitch in real-time.

MEMA Aftermarket Suppliers Previews Aftermarket Technology Conference
MEMA Aftermarket Suppliers’ BMC to Host Summer Meeting

The Brake Manufacturers Council meeting will be held on May 31, in Naples, Florida.

MEMA Aftermarket Suppliers’ BMC to Host Summer Meeting