SOUTHFIELD, MI — Federal-Mogul’s Sparta, Tenn., facility has been selected by Honda of America to serve as a benchmark site for the automaker.
The Sparta facility manufactures automotive miniature lamps and ships to both OE customers and the aftermarket. Sparta supplies Honda with wedge lamps and grab rail lamp assemblies.
Being a benchmark site means the facility has systems in place that assure efficient identification of specific orders resulting in high-quality products and an exceptional on-time record. A benchmark site also needs to be willing to share some of its practices with other non-competing Honda suppliers.
Sparta was chosen as a benchmark site based on its on-time delivery record and customer service. Honda conducted an audit of only 11 of its 364 suppliers. Nine were chosen as benchmark suppliers. The audited plants were selected based on the level of quality they deliver and their customer service practices. During each audit, Honda looks for robust labeling systems that ensure the correct part and quantity is delivered to each Honda facility. It also looks for systems and procedures that demonstrate continuous improvement activities leading to a superior on-time delivery record.
“One of the main things we look for is the attitude of the people,” said Kent Fahrion from Honda’s purchasing division. “The team in Sparta showed a ‘can-do’ attitude and demonstrated the teamwork needed to achieve such a high level of performance.”
Honda will bring non-competing suppliers to the Sparta facility for a tour of the plant and a presentation on how Sparta is able to maintain its high performance levels. The facility will serve as a benchmark site for one year.
For more information about Federal-Mogul, visit: www.federal-mogul.com.
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