Arch Auto Parts has opened its 13th store location at 1764 Eastern Pkwy Brooklyn, New York, attributing continuing growth to strong relationships of trust with professional mechanics and local DIY auto part experts in the community. Because it is locally owned and operated, Arch Auto Parts is able to adapt, thrive, and continue to grow in the culturally distinct neighborhoods across Queens, Brooklyn, and Nassau County.
Arch Auto Parts, a leading aftermarket auto parts supplier in Brooklyn, Queens and Nassau County, New York, has opened its 13th location at 1764 Eastern Parkway in Brooklyn. By remaining locally owned and operated, the company says it is able to expand and thrive in the culturally distinct communities of Queens, Brooklyn and Long Island, New York.
Arch Auto Parts has been a local favorite for auto parts for 39 years. Arch not only knows about each community it serves, but the stores also have become a fundamental part of the community, according to Moe Ali, senior vice president of sales. “In Queens, traveling half a mile can feel like traveling to a different country,” said Ali. “The language, music and popular foods might be completely different from one neighborhood to the next. What doesn’t change is that people want an auto parts store they can trust for high-quality auto parts at discount prices, and counter staff to help them quickly get the right parts for their cars.”
Arch Auto Parts says it does not take this trust lightly, so they always makes sure they are following through on their promise of providing OE-quality parts at discount prices. “When it’s a neighbor at the counter, customers know that we are giving it to them straight,” said CEO Chris Bodh, who has lived in Queens for 38 years.
Even though Arch Auto Parts’ territory is comprised of many different communities, each one is an interconnected network made up of friends and family who look to each other for recommendations. “These communities tend to be close-knit. Everyone has a friend, cousin or mechanic that they call for advice when it comes to fixing their car. These people are our core customers, and word-of-mouth referrals have always been our most effective tool for marketing,” added Bodh.
This reliability that Arch has built within the communities in which it operates, beginning with the local mechanics and experts at repair shops, has allowed Arch Auto Parts to organically grow and expand. What began as one store in Jamaica, Queens now includes 13 stores in Brooklyn, Queens and Nassau County.
Another major development at Arch Auto Parts was the recent renovation of their flagship store, warehouse, and corporate warehouse last month. Prior to renovations, the location at 181 Jamaica Ave. in Hollis primarily looked like a warehouse from the outside. While it does include a large warehouse with more than 50,000 OE-quality parts, it is also a bustling retail store with a new exterior that now welcomes walk-in customers from the street.
Arch says it plans on continuing to expand into the boroughs of NYC. They continue gaining the confidence of local experts by being members of the community and by delivering OE-quality parts at discount prices. This relationship has sustained Arch Auto Parts’ growth. Arch Auto Parts is celebrating the new store opening with a sale on select parts and a giveaway of long-sleeve T-shirts. The new store serves the communities of Brooklyn, Wingate, Rugby, Brownsville, Crown Heights, Prospect Lefferts Gardens, Remsen Village, Flatbush and other surrounding areas.
