Women at the Wheel: Sara Creighton

Women at the Wheel: Sara Creighton

Creighton is the office manager at Smyth Automotive, with 26 locations throughout Ohio, Kentucky, Indiana and Tennessee.

During the month of June, aftermarketNews will be presenting the esteemed 2024 Class of AMN’s Women at the Wheel. From trailblazers who have helped create departments and even entire companies, to those who ensure their office runs like a well-oiled machine, this year’s group of 26 is full of authentic leaders, each with a story to tell.

Mentorship and programming have united women throughout the aftermarket, serving as a springboard for them to enter the industry and grow their roles into successful careers. They are sparking change and driving results, together.

Today’s honoree is Sara Creighton, office manager at Smyth Automotive, with 26 locations throughout Ohio, Kentucky, Indiana and Tennessee.

Proudest career accomplishment: Helping the company though Covid-19. It was a very difficult and stressful situation, but our company survived. I was able to keep our bad debt to a minimum when lots of businesses were closing their doors. Our customers and employees were our number one priority and I have always given them excellent customer service.

Best advice to other women in the aftermarket: Concentrate and always pay attention to detail with the job you are doing and learn as much as you can from other people in the field, including your customers. Always give 110 percent and people will notice what you do. Take great notes and compile a manual on how to fix specific problems and things that you have learned. This will make you invaluable to any company. 

How the aftermarket can do better to support women: Do exactly what you are doing. Promote current women in positions and do articles showing how far women have come in their current job. This will encourage more women to move forward, show them that there are positions available, and room for advancement. This will allow other women to know that the automotive aftermarket is not just for men. 

In tomorrow’s edition of aftermarketNews, we’ll feature Ashley D’Avico-Joines, owner of D’Avico’s Auto Repair in Wayne, Pennsylvania.

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