Johnson moderated a panel discussion with repair shop owners during the recently held Tool Tech conference.
Only 12% of shops surveyed report having had to furlough employees during COVID-19.
The Topels plan to nearly triple the number of employees in their new facility.
The new ebook from GMB gives businesses a month to tackle 30 online marketing tasks.
The company says the tool manages customer work orders from the initial contact to the verified customer experience reviews at the end.