Guest Commentary: 4 Ways Family Businesses Can Thrive Through Multiple Generations
Family firms comprise more than half of all U.S. companies and generate at least 50 percent of the nation’s gross domestic product, according to the Harvard Business School.
Guest Commentary: Lessons From The Godfather (So, Listen Up)
“The Godfather gave us all a lesson in knowing your competition, and how to lead from a position of strength,” writes Dr. John Passante.
Guest Commentary: ‘You Can’t Handle the Truth!’ … Indeed, They Can
Based on his years of experience in human resources for automotive aftermarket firms, Dr. John Passante wants you to take a closer look at your approach to performance appraisals.
Opinion – There Is No Trough: Looking For The Sweet Spot In The Aftermarket
Tech Group Content Director Andrew Markel writes, “I don’t think the sweet spot starts at 100,000 miles. The sweet spot has a range between 70,000 to 180,000 miles due to evolving vehicle technology and engineering. Also, this sweet spot is even sweeter than before because the parts are more high-tech, using advanced materials and are more expensive.”
Guest Commentary: Where Does It Come From?
Joe Whitaker, co-owner of Real Deal Steel, shares his perspective on why the aftermarket needs offshore suppliers.
Guest Commentary: The Glue Of Leadership
In today’s competitive job market, job seekers, in many cases, have their pick of positions and roles. Companies are going above and beyond to attract and retain top talent; some firms are offering special bonuses. This, of course, retains employees in the short-term.
Guest Commentary: Building An Environment Where People Do The Right Thing (Without Being Asked)
BodyShop Business contributor Mark Miller Jr. writes, “Building a culture in your company is not only a good thing to do for your business, it’s the right thing to do for your people. Zig Ziglar – my favorite philosopher – once said, ‘You can have everything you want in life, if you can help enough other people get what they want.’ That means if you can help your employees achieve their goals and dreams, you’ll in turn achieve your own.”
The Herman Trend Alert: Misperceptions Of Loyalty
Well-trained employees also play a huge role in the shopper experience. With the thousands of SKUs retailers put on their shelves, finding just what consumers are looking for can sometimes be a daunting task.
Guest Commentary: Aptiv’s CTO Glen De Vos Discusses Smart Vehicle Architecture And Its Place In Our Future
“The rate of change in the transportation industry is occurring at the fastest pace in history and it is only going to accelerate,” writes DeVos.
Guest Commentary: Recognizing Recognition
In life, and in business, we all indeed want to know that what we do matters! We seek to be noticed and to know that our efforts count. True recognition is thoughtful and meaningful! It is a sincere investment in the employee. Recognizing high-performing employees is in the total control of the leader.
Publisher’s Perspective: What Is The Difference? Your People, Of Course!
Are you hiring warm bodies or sales professionals? I know in today’s tight labor market, the answer is probably the warm bodies. The challenge today is that no matter how hard it is to hire good people to serve your customers, the competition in the aftermarket space has never been more intense.
Guest Commentary: 3 Ways Retail Stores Can Survive In The Age Of Amazon And E-Commerce
The crumbling of several brick-and-mortar giants continues during the rise of e-commerce, led by Amazon. Some of those still in business are attempting to improve their online capabilities as a way to compete better in the changing landscape.
