The digitization of the parts industry has ushered in a new era of opportunities and challenges. Manufacturers are now confronted with increased competition, the necessity to acquire new skills and technologies, and adapting to rapidly evolving consumer expectations. However, this transformation also offers significant opportunities, such as a wider customer reach, direct customer engagement, and
People want to know where they stand – at all times. Unfortunately, even in the best-scoring organizations, only 80 percent of the employees said they received regular feedback from their managers.