Open to the industry, this event offers shop owners tools to find, market to, and retain their ideal customers, Elite says.
The collaboration well-exceeded the fundraising goal for the Canine Cancer Research Division of Tufts University.
Bob Cooper (pictured) will lead the sessions, guiding attendees toward practical ways they can increase customer engagement.
Industry expert Bob Cooper will lead the sessions on practical ways to increase customer engagement, business and profits.
Sales Master University is an ongoing online course that provides service advisors with a consistent flow of sales training.
In their new roles, Haugen (at left) and Lewis (at right) will utilize their combined 50 years of experience as successful shop owners to provide one-on-one business-building guidance to current shop owners throughout the U.S.
Each will present an educational session during the Elite Worldwide Inc. Pro Service Leadership Conference, on Wednesday, Jan. 23, 2019. The conference will take place Jan. 23-25 at the Royal Sonesta Hotel in New Orleans.
Elite Top Shop 360 was selected as the new service name to reflect that all clients are completely surrounded, 360 degrees, with coaching, a Business Development Master Plan that outlines the steps shop owners need to take to reach their goals, a vast library of sales, marketing and shop management resources and “everything their business could need,” the company says.
The BOLT ON and Elite partnership will deliver co-hosted webinars for shop owners who want to invest in their businesses with topics including Finding Hidden Profits in Your Shop’s Numbers, Tips on Hiring the Superstars, Building Trust Through Digital Vehicle Inspections, Employee Management Made Easy and, in an upcoming webinar, ‘Why DVI? The Advantages of Digital Inspections’ on Nov. 13.
Elite saw the need for the Legacy Award to give recognition to leaders who have elevated the auto repair industry through an unwavering commitment to ethics and professionalism, and through selfless contributions to other shop owners.
In his new role, Monroe will utilize his 30 years of experience as a successful shop owner to provide one-on-one business building guidance to current shop owners throughout the U.S.
The AMI-accredited online course will be delivered by top sales trainers Jen Monclus and Doris Barnes, and will be held on four consecutive Wednesdays beginning Oct. 11.