How quality service shops build customer trust
Customer loyalty, and the revenue tied to it, are directly tied to the overall consumer experience that can be summed up in a single word—trust. Trust is an intangible quality that you can only achieve when customer expectations and shop deliverables merge, overcoming the transactional barrier. According to a 2019 study by JD Power &
Carfax Reports 57M Vehicles In US Have Open Recalls
The company’s annual research also suggests that the southern parts of the country are most likely to have cars with open recalls.
Sears Auto Center Joins myCarfax Service Shop Program
By joining the myCarfax Service Shop program, all Sears Auto Centers nationwide now have exclusive access to Carfax information and resources.
