R.O. Writer Joins Epicor In Bringing Customers Free, Automated Parts Data Downloads

R.O. Writer Joins Epicor In Bringing Customers Free, Automated Parts Data Downloads

In collaboration with Epicor Software Corp., a global provider of industry-specific enterprise software, e-catalog content, connectivity and industry data analytics solutions, R.O. Writer will incorporate the Epicor Dynamic Updates service, enabling users to refresh their software’s Smart eCat electronic catalog files through automated weekly downloads rather than waiting for monthly DVD-based updates.

R.O. Writer, a provider of shop management software solutions for automotive repair and tire shops, recently announced an update for its Smart eCat users. In collaboration with Epicor Software Corp., a global provider of industry-specific enterprise software, e-catalog content, connectivity and industry data analytics solutions, R.O. Writer will incorporate the Epicor Dynamic Updates service, enabling users to refresh their software’s Smart eCat electronic catalog files through automated weekly downloads rather than waiting for monthly DVD-based updates.

“At R.O. Writer, we are committed to helping our customers take control of their businesses by optimizing and streamlining shop operations and our partnership with Epicor does just that by driving efficiency for our customers,” said Richard Forness, vice president and general manager, R.O. Writer. “We’re excited to enable our customers access to the latest and best product information inside the point of sale, updated every week. It is critical to the success of an automotive service business. This exciting new capability will help our users save time, eliminate manual processes and provide an even higher level of service.”

“Dynamic Updates service is an important investment in the future of automotive service businesses, which need to have fast, convenient access to the right product and service information for each customer’s vehicle,” said Scott Thompson, vice president, automotive, analytics and content, Epicor. “Availability of the latest parts information and related content from Epicor enables Smart eCat users to capture more service opportunities across a broader range of vehicles.”

To begin using the free Epicor Dynamic Updates service, R.O. Writer Smart eCat users should contact the R.O. Writer support desk at 800-881-5859 or[email protected].

R.O. Writer says it continues to identify development opportunities for future implementation that will enhance the product offerings for current and potential customers.

You May Also Like

Women at the Wheel: Ashley D’Avico-Joines

D’Avico-Joines is the owner of D’Avico’s Auto Repair in Wayne, PA.

WATW_Davico-Joines

During the month of June, aftermarketNews will be presenting the esteemed 2024 Class of AMN’s Women at the Wheel. From trailblazers who have helped create departments and even entire companies, to those who ensure their office runs like a well-oiled machine, this year’s group of 26 is full of authentic leaders, each with a story to tell.

Tint World Continues Expansion in Colorado

The company has added its fourth location in the state.

Tint-World-Continues-Expansion-in-Colorado
Sun Auto Tire & Service Acquiring Caliber Auto Care

The company is acquiring 33 Caliber Auto Care locations throughout the state of Texas.

Sun Auto Tire & Service Acquiring Caliber Auto Care
TEXA Announces CAR 76.6.0 Software Release

TEXA IDC5 CAR diagnostic software provides free streamlined access without login or authentication required to the Motor TruSpeed platform, according to TEXA.

TEXA-Announces-CAR-76.6.0-Software-Release
Autel Approved for Nissan Central Gateway Access

By registering their shop and tablet at AutoAuth, Autel users can perform diagnostics and service tasks on security gateway-equipped Nissan vehicles.

Autel Approved for Nissan Central Gateway Access
Other Posts
Tint World Continues Georgia Expansion With 10th Location

Tint World Automotive Styling Centers announces the opening of a new location in Stone Mountain, Georgia.  

Tint World Continues Georgia Expansion With 10th Location
Rislone Introduces New Diesel DEF Treatment 

It keeps diesel exhaust fluid crystal-free and makes SCR and DEF emissions systems maintenance easy, Rislone said.

Rislone-Diesel-DEF
Tint World Expands With First Ohio Location

Tint World Columbus is owned and operated by Josh Vanlandingham.

Tint-World-Expands-With-First-Ohio-Location
Tint World and XPEL Announce Partnership

This collaboration will introduce the “Tint World powered by XPEL” range of co-branded products.

Tint World