PPG Names Director of Customer Service Operations

David Zelch has been appointed to the position of director of customer service operations for PPG Automotive Refinish. The announcement was made by Jeff Oravitz, director of sales, Refinish North America for PPG. Zelch will be responsible for developing an enhanced customer service model designed to simplify refinish business processes and improve service to PPG customers.

STRONGSVILLE, OH — David Zelch has been appointed to the position of director of customer service operations for PPG Automotive Refinish.

The announcement was made by Jeff Oravitz, director of sales, Refinish North America for PPG. Zelch will be responsible for developing an enhanced customer service model designed to simplify refinish business processes and improve service to PPG customers.

Zelch began his career with PPG in 1990 as a production scheduler in the Industrial Business Unit at the coatings plant in Springdale, Pa. Since that time he has held various customer service and sales management positions within the Architectural Finishes Business Unit. His most recent assignment of manager, sales operations North America brought him to the Automotive Refinish group in 2002.

Zelch will maintain an office at Refinish headquarters in Strongsville, Ohio.

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