PHILADELPHIA — Pep Boys has partnered with IBM, the world’s largest information technology company, to develop and install point-of-sale technology in all 595 of its stores and service centers. The new technology will help to enhance customer service and ease the introduction of new retail and service applications in Pep Boys’ stores, the company said.
IBM and retail software solutions provider, 360Commerce, are collaborating on the project, to integrate and customize the technology for Pep Boys. The new technology includes IBM point-of-sale systems and in-store IBM eServer xSeries servers running the IBM WebSphere platform, as well as point-of-sale, back office and inventory applications from 360Commerce.
“This project allows Pep Boys to create a solid base from which to operate and expand,” said Mike Elmore, Pep Boys’ chief information officer. “With the added stability and efficiency of the new technology, we will improve our daily operations and our customer service, as well as our ability to develop systems and grow our company.”
For more information about Pep Boys, go to: www.pepboys.com.
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