New Online Resource Aims to Bring Transparency to Auto Repair Process - aftermarketNews

New Online Resource Aims to Bring Transparency to Auto Repair Process

EMERYVILLE, Calif. – A new online company called RepairPal.com hopes to become the “most accurate, relevant and impartial source for auto care and repair available to consumers.” A free service, RepairPal promises to delivers objective, fair service price estimates, an extensive auto shop directory and expert insights from certified mechanics.

According to the company, for the first time, consumers will benefit from proprietary industry data previously available only to professional automobile technicians. “This new service gives consumers critical, unbiased information about specific repairs so they can make informed, timely, and cost-effective repair and maintenance decisions throughout the entire ownership cycle of their vehicle,” the company stated in a press release.

“We’re bringing transparency to a huge industry, an industry that affects nearly every adult consumer,” said David Sturtz, CEO and co-founder of RepairPal. “Auto repair is fairly unique in that it remains completely non-transparent for consumers, even in the Internet age. The result of this information asymmetry is that pricing for almost all repair jobs varies widely, even for the same brand within the same city. Our goal is to minimize the anxiety and uncertainty consumers typically confront when they service their cars.”

RepairPal leverages a unique, patent-pending system that relies on multiple sources of difficult-to-acquire proprietary data to provide accurate repair price estimates for more than 20 billion unique estimates on 94 percent of passenger vehicles. RepairPal’s patent-pending RepairPrice Estimates are driven by multiple sources of expert and proprietary data on cars, parts, procedures and problems. The goal is to eliminate the two major risks consumers confront when they repair their cars: pricing risk and diagnostic risk.

“We’ve conducted extensive real-world repair pricing surveys, including intensive studies of actual repair invoices, and have run statistical analyses to determine pricing patterns across geographies, brands and service channels,” said Sturtz. “Our model forecasts labor rates for every brand, geography and service channel in the U.S., and generates a labor charge for each procedure using our proprietary database of the actual labor repair times used by the professionals.”

For more information, visit: www.repairpal.com.

You May Also Like

Ziebart Unveils New Museum Exhibit for 65th Anniversary

Ziebart also announced new initiatives, including partnership agreements, a national advertising campaign and the brand’s first-ever mascot.

Ziebart International Corporation kicked off its milestone anniversary celebration with the Defending Our Legacy: Ziebart’s 65th Anniversary event to unveil a new exhibit at the Detroit Historical Museum.

The event took place on Thursday, March 28, at the Detroit Historical Museum. Brand founder Kurt Ziebart’s family was in attendance, along with the head of the International Franchise Association (IFA), and a University of Michigan icon.

CCC Report Analyzes Labor Pressures, Vehicle Complexity

Report shows advanced technology is contributing to costlier repairs, higher claims costs and longer cycle times.

CCC Report Analyzes Labor Pressures, Vehicle Complexity
RNR Tire Express Honors Legacy of Franchisee Richard Rose

Rose was posthumously awarded with the franchise’s second-ever Lifetime Achievement Award.

RNR Tire Express Honors Legacy of Franchisee Richard Rose
TEXA Releases IDC5 CAR 76.5.0 Update

This software update enables more efficient troubleshooting, while enhancing existing special functions and topology module mapping features.

ASE Designates June as Automotive Service Professionals Month

ASE urges industry members to embrace Automotive Service Professionals Month as a platform for expressing gratitude to service professionals.

ASE Goodguys

Other Posts

Grease Monkey Expands in Florida

The first location recently opened at 1950 Dundee Rd., Winter Haven, Florida.

Grease Monkey Expands in Florida
Sun Auto Acquires Carrollton Complete Automotive

Sun Auto said the acquisition will help with its expansion across Texas.

Sun Auto Continues Growth in Houston
New ProMAXX Diesel Fuel Injector Seal Puller/Saver ProKits

Ford Power Stroke 6.7L & GM Duramax 6.6L ProKits easily remove compression seals and shorten repair times.

Auto Care Voices Support for FTC, DOJ Comments on Right to Repair

The agencies asserted that renewing and expanding repair-related exemptions would promote competition in markets for replacement parts, repair and maintenance services.

bill hanvey right to repair