NASTF Updates OE Service Information Matrix - aftermarketNews

NASTF Updates OE Service Information Matrix

The National Automotive Service Task Force (NASTF) announced that the latest update of the NASTF OE Service Information Matrix went on line October 10. This new update incorporates revisions since the July 2005 update. All automakers have launched service information Web sites and are continuing to add content and utilizing user feedback to make sites more user friendly. All the OEM Web sites can be accessed from nastf.org (then click on OEM Service Websites).

NASTF Updates OE Service Information Matrix

The National Automotive Service Task Force (NASTF) has updated its OE Service Information Matrix. NASTF established the OE Service Information Matrix in 2001 with the assistance of the International Automotive Technicians’ Network (iATN). The matrix provides OE company contacts for obtaining service information, training materials and tools. The update incorporates revisions since the October 2003 update. The matrix is updated quarterly, with the next update scheduled for April 2004.

From MEMA Insider

Arlington, VA — The National Automotive Service Task Force (NASTF) announced that the latest update of the NASTF OE Service Information Matrix went on line October 10. This new update incorporates revisions since the July 2005 update. All automakers have launched service information Web sites and are continuing to add content and utilizing user feedback to make sites more user friendly. All the OEM Web sites can be accessed from nastf.org (then click on OEM Service Websites).

With the assistance of the International Automotive Technicians Network, the NASTF established the online OE Service Information Matrix in 2001. The matrix provides OE company contacts for obtaining up-to-date factory service information, training materials, and tools, including service manuals, technical service bulletins, wiring diagrams, and all other service documents available to dealer technicians. This matrix is updated quarterly and can be accessed at the NASTF Web site nastf.org (then click on Service Matrix link). The next quarterly update will be in January 2006.

The matrix includes an inquiry form if a technician identifies an error in the matrix or has a problem accessing the information being sought. The inquiry form can be completed online at iatn.net/nastf/#complaint or faxed to NASTF. Inquiries are forwarded to the specific OEM for review and resolution.

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ARLINGTON, VA — The National Automotive Service Task Force (NASTF) has updated its OE Service Information Matrix. NASTF established the OE Service Information Matrix in 2001 with the assistance of the International Automotive Technicians’ Network (iATN). The matrix provides OE company contacts for obtaining service information, training materials and tools.

The update incorporates revisions since the October 2003 update. The matrix is updated quarterly, with the next update scheduled for April 2004.

In cooperation with the Service Information Agreement set forth by the Automotive Service Association, all automakers have launched service information Web sites and, in many cases, are continuing to add content to them. All the OEM Web sites can be accessed from www.nastf.org, just click on OEM Service Web sites.

The matrix also includes a complaint form if a technician identifies an error in the matrix or has a problem accessing the information being sought. The complaint form can be completed online at www.iatn.net/nastf/#complaint , or faxed to NASTF. Complaints are forwarded to the specific OEM for review and resolution.

To find out more about the National Automotive Service Task Force, go to: www.nastf.org.

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