MAM Software Inc., a wholly owned subsidiary of MAM Software Group Inc., hosted its first joint MAM Software Customer Conference for Autopart and VAST customers, held on April 16-18. The three-day event, which was held at Normandy Farm in Blue Bell, Pennsylvania, offered MAM Software customers a unique opportunity to learn about the latest features of its software, what the development roadmap looks like and an in-depth view of specific product functionality available today.
Customers who attended the event also were afforded the opportunity to meet with some of MAM Software’s technology partners including Demandforce, Elite Extra, Phocas, CARFAX, Tiremetrix, BAYiQ, Clutch, 1stMILE, CenPOS and TireWeb during the Vendor Fair. Each of the vendors that attended the event provided insight into the integration possibilities with either VAST or Autopart and were able to demonstrate the existing integration that is available today.
Benefits of attending the conference included:
- Dedicated one-on-one time with MAM Software support staff and professional services
- Deep dive into product enhancements including hints and tips
- Live demonstrations of upcoming products: MAM Commerce, Autocat and VAST Online
- Roundtable discussions with peer-to-peer feedback
- Multiple networking opportunities
- Opportunity to meet the extended MAM Software team
“It was great to have so many customers come together for our conference, sharing ideas with the MAM Software team. Many of the just over 100 delegates that attended have been customers for many years and the insight we gain from listening to them is invaluable. The general feedback was both positive and constructive, and we will take this into consideration when preparing for the next event,” said Mike Jamieson, CEO of MAM Software. “We wanted to hear from our customers how we could better serve them as well as show them how invested we are in enhancing our products. Our objective was to create a conference that was tailored toward customer engagement and we believe we did just that.”