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Ford Offers European Drivers Free Connected Vehicle Services

Drivers access connected vehicle features using the FordPass app, offering a variety of remote services.


Ford has made a range of connected vehicle services complimentary to European customers, enabling drivers to control and monitor key features in their cars from their smartphone. 

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Drivers access connected vehicle features using the FordPass app, which enables a variety of remote services, including checking on vehicle health, fuel level and oil levels, range, as well as locking and unlocking doors. Previously, connected vehicle services were available to new vehicle owners as a two-year trial subscription. Ford has now waived subscription fees for most of its connected services, potentially saving drivers hundreds of pounds over the lifetime of a vehicle.  

FordPass app features

With the FordPass app drivers can start their vehicle engine remotely, climatizing the cabin to a comfortable temperature before setting out – useful for de-icing the windscreen on a frosty morning. 

Push notifications and in-app vehicle health alerts highlight any issues that may need the owner’s attention, such as low tire pressure or a failed lightbulb. The FordPass app also can show the vehicle’s precise location, so drivers won’t need to worry about losing their car in a busy car park.

Being able to remotely lock and unlock their vehicle could help drivers who have forgotten whether they secured their car after walking away, or if they need to allow temporary access to a friend or family member without a key.


Owners can view and download summaries of recent trips to better analyze fuel usage and costs, and to help claim business mileage. Journeys also can be overlaid onto a map to reveal places where harsh braking or acceleration were identified, promoting more efficient driving.

FordPass provides support in the event of a breakdown too, automatically coordinating with roadside patrols to enable drivers to continue their journeys as quickly as possible. The FordPass app sends vehicle location and diagnostics information to the roadside assistance service and gives drivers the reassurance of seeing where their patrol is and how quickly it will arrive. 

Features for electrified vehicles

FordPass brings additional features that will help owners of electrified vehicles (EVs) such as the new Kuga Plug-In Hybrid and all-new Explorer Plug-In Hybrid.

Alongside information about battery level and electric driving range, the FordPass app helps EV owners benefit from off-peak electricity tariffs by enabling them to schedule vehicle charging. FordPass users also can set a departure time, warming or cooling the cabin while the vehicle is plugged in, leaving the battery to achieve the best range possible. The FordPass app also includes a convenient charging station locator to help driver’s top-up on the go.


The app provides feedback on fuel and electric energy usage too, including energy recaptured through regenerative braking and miles travelled using electric power alone, encouraging efficient driving behaviors to save fuel and reduce CO2 emissions.



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