Fix Auto USA has welcomed three new associates – Ryan Ness, Mary Ellen Ortiz and Ana Itzel Velasco – to its team. Ness, Ortiz and Velasco join Fix Auto USA in newly created roles to help further advance the brand’s vision.
“At Fix Auto USA, we’ve always made it a point to invest in our business, so that we’re positioned for success in the future. Ryan, Mary Ellen and Ana Itzel are in roles that will help us do that and also identify opportunities where we can drive value on behalf of our network of high performing locations,” said Fix Auto USA President and CEO Paul Gange. “On behalf of the entire Fix Auto USA family, we welcome our new team members and look forward to their professional growth and contributions.”
Ryan Ness, a seasoned insurance manager, has assumed the role of director of MSO Insurer Relations. Ness joins Fix Auto USA after more than a decade with GEICO Insurance, where he most recently held the position of regional auto damage manager for the past eight years. Ness’ responsibilities at GEICO included overseeing collision repairs in Southern California, managing DRP and vendor relationships, and GEICO’s appraiser training program for Alaska, California and Hawaii. In his role at Fix Auto USA, Ness will utilize his insurance operations background along with his understanding of insurance carriers’ needs to develop relationships with insurers that will bring meaningful value to Fix Auto USA’s franchise locations. Ness will report directly to Fix Auto USA Vice President of Business Development Dennis O’Mahoney.
Mary Ellen Ortiz assumed the role of creative marketing assistant, where she will focus her time on supporting the graphic and visual needs for Fix Auto USA and its growing network. Ortiz comes to Fix Auto USA after several years as a college student where she pursued her passion of graphic design and branding. Ortiz will report directly to Fix Auto USA Marketing Manager Jonathan Herrera.
Ana Itzel Velasco assumed the role of onboarding specialist, where she will focus on the successful integration of new franchise locations to the Fix Auto USA family. Previously, Velasco spent six years in the automotive industry where she held various positions at a San Diego car dealership. Velasco will report directly to Fix Auto USA Senior Director of Client Services Lesa Laird.