Epicor Eagle For The Aftermarket Software Offers Dozens of New Features Designed to Help Accelerate Business Growth

Epicor Eagle For The Aftermarket Software Offers Dozens Of New Features Designed To Help Accelerate Business Growth

Added capabilities include text messaging for Eagle N Series users, enhanced EMV/chip card support, expanded Epicor dynamic updates service and more.


Epicor Software Corp. has announced that the Epicor Eagle for the Aftermarket solution now includes dozens of additional features designed to help accelerate the growth of motor vehicle replacement parts businesses. Epicor Eagle for the Aftermarket is a comprehensive business growth solution used by leading automotive and commercial vehicle parts distributors and jobbers.

Users of the optional Eagle N Series user interface can now send automated or on-demand text messages to advise customers of any change in order status, such as availability of a special order or rain check. Generic text messages also can be sent to confirm sales, credit memos, layaways, orders, special orders, estimates and payments.

“Integrated text messaging is an excellent example of how Eagle software provides user-friendly features and capabilities that lead to a more positive, proactive service experience for customers,” said Scott Thompson, vice president, automotive, analytics and content, Epicor Software. “This level of service helps the distributor and jobber set themselves apart from much larger competitors. The result is stronger customer loyalty and the chance to earn more business from every account.”

In addition, Eagle for the Aftermarket software now includes enhanced support for “Quick Payment” capability with EMV/Chip credit cards for businesses using Ingenico iSC250 signature pads. The software improves EMV debit card flow. A growing number of distributors and jobbers rely on the Eagle for the Aftermarket solution for integrated credit card processing capability to help ensure fast and easy secure transactions at a highly competitive rate.

Also featured in the latest release of Eagle for the Aftermarket software is the expanded Epicor Dynamic Updates eCatalog download service, which enables users to receive automated weekly updates to their Epicor PartExpert electronic catalog files. The Dynamic Updates service was recently expanded to include a full range of monthly eCatalog data, enabling many users to eliminate their monthly DVD loads.

Other new features and capabilities now available through Epicor Eagle for the Aftermarket software include:

  • Point of Sale (POS) Viewer Recall of Previous search. This option enables the user to create a “Work List” of orders, maintain a desired transaction and return to the work list without losing search criteria.
  • Dynamic Promotions Expanded Quantity Break. Two promotion types now allow quantities up to 9,999.
  • Increased Customer Balance Detail On POS Screen. Users now have several new options for displaying up-to-date balance information for a customer’s charge account.
  • Support of PO Line Level Discounts. A new hyperlink allows the user to discount individual detail lines of a purchase order.
  • Enhanced Weblinks Functionality. Links can now be created for images that are stored in a shared directory on the user’s network. In addition, item-, customer- and vendor-specific Weblinks are now managed in a viewer to reduce setup time.
  • Partial Core Valuation. Core returns can now be assigned a partial core value, reducing the core’s price, on a validated core return.
  • Full support of Microsoft Windows 10.

To learn more about Epicor’s solutions for the aftermarket, click here.

You May Also Like

GPC Acquires Largest NAPA Independent Store Owner in the US

Genuine Parts Company said the acquisition advances its strategic initiative to own more stores in priority markets.

GPC Acquires Largest NAPA Independent Store Owner in the US

Genuine Parts Company (GPC), global distributor of automotive and industrial replacement parts, announced it acquired Motor Parts & Equipment Corporation (MPEC), effective April 30, 2024, for its U.S. Automotive business.

MPEC, founded in 1938 and based in Rockford, Illinois, is the largest independent owner of NAPA Auto Parts stores in the U.S., operating 181 locations across Illinois, Indiana, Iowa, Michigan, Minnesota and Wisconsin, according to GPC.

HDA’s Colorado Brake & Supply Announces Acquisition

The HDA Truck Pride member has acquired Pueblo Brake & Clutch, Inc.

HDA's Colorado Brake & Supply Announces Acquisition
The Impact of Trade and Tariffs on the Aftermarket

While there are numerous components that make up “landed costs,” duties, taxes and tariffs are a huge factor and can often be a detriment to global trade, says Thomas Cook, managing director at Blue Tiger International.

Fenix Parts Completes Acquisition of Neal Auto Parts

Neal is an automotive recycler servicing the Central Illinois market with a population of approximately 1.3 million people.

Fenix Parts Acquires Green Auto Parts & Recycling

The company also announced Edgar Akopyan will be joining Fenix Parts as the director of business development, Southern California.

Other Posts

Automotive Parts Associates Recaps Annual General Meeting

Several supplier and shareholder awards were presented during the meeting, March 26-28, at the Grand Hyatt San Antonio River Walk in San Antonio.

Power TruckPro USA Selects Autologue PartsWatch Solutions

Power TruckPro USA operates in Medley, FL, supplying heavy-duty truck parts to the Miami area. 

Autologue UREMCO
Alliance Welcomes The Gandia Group as Newest Auto Value Member

The Gandia Group is a full line distributor of automotive aftermarket parts and accessories in San Juan, Puerto Rico.

NexaMotion Group Opens New Arch Auto Parts Store

The new store in Plainview, New York, is the company’s fourth location in Nassau County.

NexaMotion Group Opens New Arch Auto Parts Store