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CAWA, Bureau of Automotive Repair Join Forces To Educate Consumers On Warranty Rights

CAWA’s legislative team met last week with the Chief of the Bureau of Automotive Repair, Pat Dorais and his executive staff to brief them on the federal Magnusson Moss Warranty Act.

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CAWA has announce a partnership with the California Bureau of Automotive Repair regarding a consumer education focus on the motoring public’s warranty rights. The federal Magnusson Moss Warranty Act says a consumer will not void their manufacturers’ warranty if they maintain and repair their vehicle at a facility other than the new car dealers (click here for details ).

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CAWA, along with its national partners, the Auto Care Association and the Coalition for Auto Repair Equality (CARE), introduced a bill (click here to see the bill) to require the new car dealers, at the point of sale, to make the consumer aware of this Act while they are purchasing a new vehicle. Lack of empirical data that could show consumers were unaware of the provisions of the Act and the opposition of the new car dealers and car manufacturers precluded the bill moving forward.

As a result, the CAWA legislative team turned its focus to the state regulators to assure the consumers were aware of the Act. CAWA’s legislative team met last week with the Chief of the Bureau of Automotive Repair, Pat Dorais and his executive staff to brief them on the Act. CAWA According to CAWA, they were extremely appreciative and eager to work with CAWA and other industry partners on collaborative efforts.

For further information on this partnership, contact CAWA Director of Government Affairs, Jennifer Zins at [email protected] or 916-871-0603.

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