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NGK Releases New Information To The Industry On Modern Emissions Sensors

For more than 30 years, vehicles have used at least one oxygen sensor for fuel control, but modern emissions sensors are quite different. The traditional switching oxygen sensor is still common; yet most late-model vehicles are moving toward wide range, air/fuel sensors for primary fuel control.

Private label success starts with the right supplier

As private label product managers and buyers know, choosing the right supplier for key private label product lines is critical to the long terms success of a business. There is significant competition in every product category in the automotive aftermarket. It’s not uncommon for the heat of street competition to make it to the desk

Avoiding Ignition Coil Failures and Returns

In a perfect world, a flashing check engine light for a misfire would always be solved by installing a new ignition coil. If this were true, there would never be any parts returns. The reality is that a misfire can be more than a missing spark from an ignition coil. Ignition coils can vary greatly

Making Sense Of Modern Emissions Sensors

For over 30 years, vehicles have used at least one oxygen sensor for fuel control, but modern emissions sensors are quite different. The traditional switching oxygen sensor is still common; yet most late-model vehicles are moving toward wide range, air/fuel sensors for primary fuel control. This new sensor technology enables faster, more efficient fuel adjustments

The #1 Cause of Spark Plug Failure

Many factors can cause a spark plug to fail; from incorrect heat ranges to improper gapping, to chemical contamination. Yet 90% of spark plug damage claims are due to improper torque. Proper installation torque is critical in the plug’s ability to dissipate heat out of the combustion chamber and into the cylinder head. Not using

Bridging the Parts “Knowledge Gap” with Smarter E-Commerce Tools

From three-ring binder catalogs to simple Year/Make/Model digital lookup platforms, the evolution of how service technicians, automotive enthusiasts, and seasoned parts distributors identify and access parts could be viewed as slow – and even stagnant – until now. So, what’s driving this change? Today’s top aftermarket parts manufacturers are finally ramping up online tools –

How to Explain Fuel Pump Failure to a Customer

For those who aren’t mechanically inclined, fuel pumps can be mysterious. When many consumers hear the phrase “your fuel pump requires replacement,” a confused and frightened stare is often the response. Throw in a measure of skepticism, and consumers will often refuse a replacement fuel pump against their own interest. Shops and technicians that have

4 Mistakes Even a Pro Can Make When Installing a Water Pump

Water pumps are generally reliable, at least compared to the ‘good old days.’ On a modern engine, it’s not at all uncommon for a water pump to last longer than the vehicle. Still, despite their reliability, it’s often a good idea to replace a water pump during the course of normal maintenance. The thinking is

New vs. Remanufactured Water Pumps – Pros and Cons

Total water pump failure can lead to devastating problems, including engine failure. The best approach is to be aware of the signs of failure and replace the water pump right away. If an engine’s water pump is failing, there are two replacement options to consider: a rebuilt/remanufactured water pump or a brand-new one. Before choosing,

Preventing Customer Comebacks: Cooling System Repair

Customer comebacks happen. When they do, they eat up profits and time. One of the easiest ways for any tech (or any shop) to earn more money is to minimize comebacks as much as possible. When it comes to the cooling system, there are a handful of simple steps technicians can take to reduce or

Making The Case For Preventative Water Pump Replacement

If a water pump isn’t showing signs of a leak, corrosion, cracks, making noise, or exhibiting any other “red flags,” should it be replaced? Most people would say no – it only makes sense to replace a part after it breaks. But, in the case of water pumps, premature replacement can be pretty smart. Because

How to Ensure Tax Exemption Certificate Compliance

According to a 2014 Wakefield Research Report, 48% of U.S. accounting professionals believe an auditor would likely find mistakes, such as missing or incorrect compliance documents, during an audit. Are you part of this 48%? Wholesalers, distributors, resellers and retailers tend to experience the most audit pain with managing exemption certificates often due to the