The Mission of Leadership is to Build a Learning Organization
Does your organization make space and time for groundbreaking ideas, innovation and inspiration?
Business Remains a Shared Experience
Relationships, facts, clear consistent communication and guidance are critical touchpoints with employees and customers.
Don’t Be Quint: Embrace ADAS And Modern Vehicle Equipment
We can avoid a fate similar to Quint’s in the movie Jaws if we embrace ADAS, technology and training.
Who Are You Bringing to Work?
Dr. John Passante asks: Are your employees able to bring their “whole self” to work?
Future Proofing Your Business as Vehicle Technology Changes
The electrification of vehicles is set to change the aftermarket irreversibly, says Delphi’s Neil Fryer.
ACES and PIES
Data standards work behind the scenes to make our e-cats efficient, powerful and accurate, says Counter Pro Tom Dayton.
Courage and Collaboration Are Cousins
Negotiating in an ever-changing aftermarket will place a higher premium on collaboration and professional business courage.
Loyalty and Leadership
There is no such thing as overvaluing loyalty.
Mentoring Takes the Mystery Out of Advisory Councils
Whether becoming a part of a trade school advisory council or being mentored, you should get involved.
Is Anger Why We’re ‘Covid Driving?’
If we all don’t slow down, we’re all going to get somewhere fast all right — a grave.
The Changing Vehicle Ownership Cycle
Fewer new cars and higher used car prices mean the better option may be for drivers to keep their current vehicle.
Good Communication Is a Two-Way Conversation
Using time wisely and keeping communication open helps improve your customer’s experience.
