Leadership 2.0 Blog: Day Three – The Importance of Knowing Your Leadership Values
This week we are featuring blog posts from automotive aftermarket professionals who are currently participating in the University of the Aftermarket’s (UofA) Leadership 2.0 executive education experience. Today, we hear from Lisa Nazoyan, who works in marketing for MAHLE Aftermarket.
Leadership 2.0 Blog: Day Two – The Power Of Personal Relationships In A Professional Space
This week we are featuring blog posts from automotive aftermarket professionals who are currently participating in the University of the Aftermarket’s (UofA) Leadership 2.0 executive education experience. Today we hear from Cory Martin, channel sales manager – Import, CRP Industries.
Leadership 2.0: Session 2 Begins
Today we kick off our annual series of blog posts from automotive aftermarket professionals who are currently participating in the University of the Aftermarket’s (UofA) Leadership 2.0 executive education experience. First up, we hear from Rob Blitzstein, vice president, vendor management, Parts Authority/IMC.
Publisher’s Perspective: We Need You!
I recently purchased something online and received a survey afterward asking, “How was our customer service?” I chuckled – there was no customer service! I interacted with a computer and waited for the mail to come. Service includes people. You are the providers of this service in our industry.
Publisher’s Perspective: Don’t Believe The Hype
The demise of the internal combustion engine has been greatly exaggerated.
Guest Commentary: Add Efficiency And Accuracy To The Manufacturing Process Through Mobility
Over the past decade, numerous manufacturers have transitioned to automated technologies – implementing complex robots to replace human workers. However, the trend is now reversing. Brands like Mercedes-Benz have started “firing” robots and replacing them with human operators, largely for greater flexibility.
Guest Commentary: Professional Selling In Today’s Automotive Aftermarket Is A Contact Sport
There is a danger in selling only through emails and social media. Of course, the internet is an effective tool. The question to ponder is: Can you really understand the customer’s goals and needs without human contact?
Guest Commentary: The Courage To Have Courage
Aristotle describes courage as the “first virtue,” as it makes all other virtues possible. In my professional opinion, courage is the most important business virtue. Leaders with courage lay the groundwork for positive action.
Guest Commentary: Why Champions Don’t Have Time To Procrastinate
It’s been more than 200 years since Benjamin Franklin famously said, “Never leave that ‘till tomorrow which you can do today.” One would think that’s ample time for that success tip to catch on with the human race! The reality is that many (if not most) folks function closer to what Mark Twain later said in his comical paraphrase of Franklin: “Never put off ‘till tomorrow, what you can do the day after tomorrow.”
Publisher’s Perspective: Here We Go Again
I frequently hear that electric and hybrid technologies are going to put an end to the reciprocating engine. When I am faced with someone spewing this rhetoric, my eyes tend to glaze over and my mind races on how to respond.
Guest Commentary: How To Tackle Trust Issues In Your Family Business
A recent study noted that about 60 percent of family wealth disappears because of a lack of communication and trust among family members, and this can be especially true when the person who built a thriving family business retires or passes away.
Guest Commentary: The Influence Of ‘Influence’ On Millennial Employees
Indeed millennials are driving change, and seek to do work they are proud of. The role of the influential leader is to provide them with opportunities to influence decisions, projects, structure, and culture and to engage their talents to assist others.
