Connect with us

Collision

CAPA Debuts Mobile App For Faster Quality Complaint Reporting

Industry demand for an efficient, expedited method of filing complaints related to CAPA certified parts led the association to develop an app to submit complaint reports for review.

Advertisement
Advertisement
Click Here to Read More
Advertisement

The Certified Automotive Parts Association (CAPA) has announced a new free mobile app for the CAPA Quality Complaint Program. The CAPA Certified Parts app, available for both Apple and Android platforms, allows users to quickly and easily file quality complaints with more accuracy.

Industry demand for an efficient, expedited method of filing complaints related to CAPA certified parts led the association to develop an app to submit complaint reports for review. Users can scan CAPA seal barcodes, upload photos from their phones and save their information into a profile in order to reduce time for filing reports and providing feedback. When CAPA receives a complaint, its team will investigate the issue and report any findings to the part manufacturer.

“At CAPA, our goal has always been to ensure access to high-quality, fairly priced alternative parts that provide the same functionality as an OEM part,” said Clark Plucinski, CAPA board chair. “By developing an app that allows the public to report concerns and provide feedback, we are helping to ensure the quality of CAPA-certified parts in a manner that is fast, easy and accessible.”

Advertisement

Users can download the app at the Google Play Store and the Apple App Store at no cost.

Advertisement

CCC Helps Small Business Customers Amid COVID-19 Pandemic

Mitchell Intelligent Estimating Solution Now Available

WIN Announces 2020 Most Influential Women Award Winners

SCRS Asking Body Shops To Donate PPE To Health Care Workers

Advertisement

POPULAR POSTS

Newsweek Ranks Goodyear Among Greenest Big Companies

Sponsored Content

Why Trucks Are The Future Of The Aftermarket Sweet Spot

Events

Editor’s Note: AMN On Holiday

Legislative

VA Gov. Signs Vehicle Safety Inspection Program Legislation

Connect