Brake Parts Inc. Names Andersen Director of CRM

Brake Parts Inc. has promoted Nancy Andersen to the newly created position of director of customer relationship management for the under vehicle group. A 25 year veteran of the aftermarket, Andersen has experience in export, customer service, accounting, direct sales and administration in all market segments.

MCHENRY, IL —

“This newly created position is designed to enhance our focus and support of our customer’s needs,” said Charlie Westmoreland, senior vice president sales. ”Nancy will serve as a liaison between sales and all internal departments regarding customers’ needs.”

A 25 year veteran of the aftermarket, Andersen has experience in export, customer service, accounting, direct sales and administration in all market segments. She has held a variety of positions at Brake Parts Inc., including manager of administration, customer service manager and senior national accounts representative. Most recently she served as customer support manager, focusing on the Raybestos/Spicer and Aimco/McQuay-Norris brands.

To learn more about Brake Parts Inc., visit: www.raybestos.com.

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