Bosch Expands Its Car Service Program in North America - aftermarketNews

Bosch Expands Its Car Service Program in North America

BCS centers must pass a rigorous evaluation process to be accepted to the program.

BROADVIEW, Ill. — Bosch has expanded its Bosch Car Service (BCS) program in North America.

The program, which currently includes 14,000 BCS Service Centers, will undergo a major expansion in both membership and program benefits in North America, according to Bosch.

BCS centers must pass a rigorous evaluation process to be accepted to the program. Once enrolled in the program, members receive parts and technical support, and also have access to an expanding suite of training classes.

The BCS program provides marketing tools as well. New Bosch Car Service imaging programs bring brand awareness, setting BCS centers apart from the competition, according to the company. Also new to the BCS program are cross-promotions with other Bosch divisions, giving BCS centers marketing access to an unparalleled array of customers and programs.

Since a network’s strength relies on the performance of its members, Bosch has introduced programs to survey and analyze BCS centers to perfect their customer handling skills and operational effectiveness. The objective is for all BCS shops to reach and maintain the highest levels of quality and customer satisfaction in the industry, increasing the value of the Bosch Car Service network.  

All of these programs are designed to maximize efficiency, productivity and customer satisfaction at every Bosch Car Service Center.

You May Also Like

Discount Tire Acquires 35 Acres in Phoenix for Future HQ

The company’s new corporate campus will house more than 1,100 employees.

Discount Tire has announced its intent to develop a new corporate headquarters in Phoenix following the acquisition of 35 acres located near Loop 101 and State Route 51. Discount Tire purchased the site at a recent Arizona State Land Department public auction. Proceeds from the sale will be invested by the state in the Permanent Land Endowment Trust Fund to benefit K-12 education in Arizona.

Consumer Survey Shows Greater Trust in Service Professionals

More than 70% reported increased levels of trust in repair shops and/or service technicians.

SimpleTire Lands Spot on Newsweek’s Best Online Shops List

SimpleTire links independent tire distributors across the country into one seamless e-commerce network.

Autel Issues Software Updates for MaxiSYS Ultra Tablet Series

Autel says the updates are aimed at increasing diagnostic speed and functionality, and expanding vehicle coverage.

Repairpal, Nationwide Report Partner on Consumer Car Repairs

Nationwide Report users can access 3,000+ shops and dealers in the RepairPal Certified network.

Other Posts

RoboTire Partners with Creamery Tire

Creamery has signed on to install additional RoboTire systems at two other locations in Pennsylvania. 

Mitchell 1 Integrates Nexpart Online Catalog with Manager SE

Mitchell 1 says the integration makes purchasing decisions easier, being able to search multiple suppliers in real time.

Tire Discounters Acquires 6 Leete Tire & Auto Locations

Leete Tire and Auto is one of the longest-standing tire and services businesses in Virginia, first opening in 1942.

Safelite Group Acquires Premium Auto Glass

The transaction was completed on December 9, 2022.