Dr. John A. Passante, Author at aftermarketNews - Page 9 of 11
GUEST COMMENTARY: Granted, We Have All Been Taken For Granted

Human beings are indeed interesting creatures. We seek predictability in a world that is fraught with unpredictability.

GUEST COMMENTARY: Intentions – The Unfinished Compliment

“We live in a world of unprecedented noise, stress, fear, fog and traffic. I submit that people (employees) are born to shine! A well-deserved compliment breathes vivid air into the self-image and spirit of each of us and ignites the fire in our bellies,” writes Dr. John A. Passante, adjunct professor at The University of the Aftermarket.

GUEST COMMENTARY: Remember The Power Of A Ripple

The ripple effect is around every day. It can be a smile from a stranger that changed our mood, a boss who takes time to speak to us and compliment our work, a co-worker who makes us laugh, a pat on the back that shows someone cares or a driver who lets us turn left in front of them. Can you relate?

Dr. John Passante Asks: Can Your Organization Hear The Voice Of The Customer?

There is, without a doubt, a great deal of noise in the business world as we know it today. Given the volume of this noise, are we hearing the customer?

Guest Commentary: Dr. John Passante Examines The Purpose Of Purpose

Recently, I had lunch with a chairman of a very creative communications organization. This gentleman is a true renaissance man. He quotes the Greek philosophies, the Jesuits, and is a focused and inspiring business leader. We discussed how we all work as hard as we do and why we do it. Of course, this is a very thoughtful and introspective quest.

Guest Commentary: The Sacrifice of Leadership

Dr. John Passante recounts a recent conversation with legendary Northwood University basketball coach Rollie Massimino.

GUEST COMMENTARY: Regretting Your Regrets

“Regrets we have accumulated can be transformed into realizations of wisdom and enlightened leadership,” writes Dr. John Passante. “Knowledge is learning from our experience each day; wisdom is listening and learning from others.”

The Power of One

Companies that are conscious of The Power Of One build a culture of high purpose and inspiration – a shift from profit maximization to purpose maximization.

Under The Influence (Of Leaders)

The influence and responsibility of leaders is to give employees hope and the tools to cope with the demands of business today. In the ever-increasing quest for shareholder value, many contemporary leaders perceive their toil to inject stress and pressure on employees, which is one form of influence. It is clear that we are under their influence. However, pressure may result in movement, not motivation!

Guest Commentary: Dr. John A. Passante Asks, ‘When Was The Last Time You Were Validated?’

And, when was the last time you validated others?

Guest Commentary: The Journey Of Leadership By Dr. John A. Passante

Leadership requires being the compass of the organization.

GUEST COMMENTARY: The Resume Tsunami Is Coming … Can You Feel It?

Dr. John Passante asks: When the current economic climate improves, will your key employees (winners) stick with you?