Dr. John A. Passante, Author at aftermarketNews - Page 8 of 11
Guest Commentary: I Have An Idea!

On a daily basis, I would say that most organizations (and leaders) concern themselves with sustaining revenue (sales) and profit growth. The need to compete on a global stage is indeed here to stay. The question and challenge confronting our industry is: How do we enhance our product offering, marketing programs, product development and improve

GUEST COMMENTARY: It is a Matter of Trust

About seven weeks ago, on a rainy Thursday New England afternoon, I received a phone call from a very senior automotive aftermarket sales and marketing executive. I have known this individual for a long time and admire him as a talented, focused and high-achieving executive and also as a man of the utmost integrity and

Guest Commentary: Your Employees Are Your Brand

On a recent flight from New England to San Francisco, I got caught up on my emails, wrote two reports and finished a book I was reading about Ted Williams. Then took a look at my watch and realized there was three hours left on the flight. (The joys of air travel.) I leafed through

GUEST COMMENTARY: What’s In Your Leadership Toolbox?

A leader’s toolbox should contain knowledge, self-control, perseverance, vision, passion, faith in others, communication skills and a sharp metal saw to cut through issues and problems.

GUEST COMMENTARY: People Who Need People

Do your employees know that you “need” them?

GUEST COMMENTARY: The Power Of Words

Calming words by a loving mother or father can and does make a child feel better. Likewise, in a business setting, the right selection of words can bring clarity and focus to a troubling business issue, as well as reduce stress and anxiety.

Guest Commentary: What We Can All Learn From A Second Grade Teacher

Leadership is indeed a noble calling.

Guest Commentary: Excuse Me And Thank You!

I come from a different era. I no longer expect to be called “sir” by the younger generation. When I hold a door for someone, many times they seem surprised. On business conference calls at the completion of the call, people hang up without offering a thank you or a goodbye. I am indeed a dinosaur!

Guest Commentary From Dr. John A. Passante: Are Empathy And Leadership Soul Mates?

I understand that in today’s highly competitive, intense business climate, empathy appears to be incongruous to the demands of achieving business objectives, but the subject deserves a closer look.

Guest Commentary: Have You Shot the Messenger Today?

In business life, we witness messengers getting shot every day. To gain approval from “the man,” employees avoid pointing out a wrong decision or policy, and attend management meetings just nodding their heads supporting a poor thought or strategy. When employees withhold their true thoughts, ideas and feelings, it deprives the organization of the opportunity to evaluate input and to challenge the direction of the company.

Guest Commentary: Are You Connected?

“The battle to keep up with current technology and at the same time anticipate what lies ahead in the area of connectivity weighs heavy on all of us,” writes Dr. John A. Passante.

Guest Commentary From Dr. John Passante: Add A Little Spice

A good meal is made better by adding the right amount of the right spice. The same can be said for our lives. The right spice (creative thinking, following our dreams) can make a good life better and more fulfilling.