ATEQ TPMS Tools has appointed Joshua Holmes to technical support specialist. In this role, Holmes is responsible for aiding customers in troubleshooting and training for ATEQ TPMS Tools and TPMS Tools with “powered by ATEQ” software.
Holmes has worked at ATEQ TPMS Tools since February 2018, starting as a database assistant, where he was responsible for testing and evaluating TPMS Tools software for a variety of tools, as well as validating sensor protocols and communicating with the software team and partners to implement changes and add protocols to new software updates. He was recently promoted to technical support, where he has thrived in troubleshooting and aiding customers with TPMS related issues by phone, email and one-on-one in-person training.
“Joshua is a sharp individual with fantastic listening and problem-solving skills, and we felt it was best to promote him to technical support as soon as the opportunity arose,” said Eri Muca, director of aftermarket sales in the Americas region. “We are confident through his knowledge in database assistance that Joshua will be a fantastic asset to the technical support team.”