Arch Auto Parts, an aftermarket auto parts supplier in Brooklyn, Queens and Long Island, New York, has launched a retail e-commerce website that provides New York’s widest selection of OE-quality, low-cost parts available for quick, same-day pickup, according to the company. All of Arch Auto Parts’ 50,000-plus high-quality aftermarket automotive parts are available to buy online, with most orders ready for pick-up at a customer’s selected store in 30 minutes or less.
- Availability of high-quality auto parts at discount prices
- Commitment to OEM and OE-quality brands
- Counter expertise and service from neighborhood stores
The site features an online parts catalog, including part fitment information, so users can easily find parts that fit their specific vehicle. To extend Arch’s experienced counter expertise to online shoppers, Arch has staffed a new Arch Online Team of experienced parts experts, to help customers in English and Spanish. The team is available by phone and online chat, to help customers determine which parts will work best for their vehicle and get the “Right Parts, Right Now.”
With Arch Auto Parts’ “Buy Now. Pick up Quick” shopping, New York shoppers can instantly see which Arch locations have the parts they need in-stock, eliminating searches at multiple stores. If a part is not already in-stock at customer’s selected store, but is available at any Arch store or warehouse, they can still buy the part online, and Arch will have it at their store, ready for pickup within three hours. This direct-to-store delivery is free to customers, greatly expands same-day availability, and eliminates days or weeks of delivery time from traditional online channels, the company says.
“Usually, someone is already under the hood and half-way through a repair before they know which parts they need,” said Chris Bodh, CEO, Arch Auto Parts. “They don’t have time to search all over town, or wait days for delivery. They need parts that fit their vehicle ― right then. We restructured our business so most customers can buy online, and their parts will be ready for pick-up as fast as they can drive to their closest Arch Auto Parts store.”
All 10 neighborhood Arch Auto Parts stores have their own dedicated web page, to highlight their personality and foster closer neighborhood connections. With an average of 10 years’ experience, Arch counter professionals are parts experts who listen to customers and provide the exact-fit parts they need.
In addition, the site features a quick-search store finder, to map and give directions to the closest Arch Auto Parts store.