JD Power Archives - aftermarketNews
J.D. Power to Acquire Autovista Group

Autovista Group is a pan-European and Australian automotive data, analytics and industry insights provider.

J.D. Power: Canada’s Auto Service Market Shrinks

Canada’s auto service market declined to pre-pandemic levels, J.D. Power reports.

right to repair
J.D. Power: BEV Owners Experience More Vehicle Problems

The study found that owners’ experience with BEV advanced technology is more problematic than with ICE vehicles.

Consumers in Canada Sour on EVs, J.D. Power Finds

More than 60% of respondents said they’re unlikely to consider an EV for their next car.

Vehicle Quality Trending in the Wrong Direction: JD Power

From cupholders and door handles to ADAS features, reported problems are rising at record levels.

Vehicle Owners Underwhelmed by Aftermarket Customer Service

Improving customer satisfaction can be as simple as providing free snacks or power for electronic devices.

J.D. Power, Motorq Collab to Measure EV Battery Health

Connected vehicle data will provide consumers greater reassurance about previous life of electric vehicle batteries.

J.D. Power Study: EV Market Growth Fuels Owner Satisfaction

Overall satisfaction with the BEV purchase experience is shifting to more traditional factors, like quality and styling.

J.D. Power EV Index: Measuring Roadblocks to Adoption

Millions of data points will allow companies to drill down and find an efficient path to EV transition.

J.D. Power: Wagoneer Tops Large SUV Segment

The Wagoneer is predicted to hold its value best among large SUVs, says J.D. Power.

Consumer Comfort With Autonomous Cars Trends Downward

In the J.D. Power 2022 U.S. Mobility Confidence Index, consumers show greater comfort with transport of goods than people.

Lear Receives 2 J.D. Power 2022 Seat Quality Awards

Lear’s quality score outranked all other seating suppliers.